Senior Business Analyst – Tech & Infrastructure Transformation

Clicks; Canberra; On-site; AUD 149,000 - 182,000; Full time

Job summary

Clicks in Canberra seeks a Senior Business Analyst to drive end-to-end business analysis across technology and infrastructure transformation programs. You will partner with business stakeholders, architects, engineers, project managers and external suppliers to shape requirements and delivery outcomes.

The role focuses on elicitation, traceability, process mapping and translating complex concepts into practical specs for procurement, integration and delivery teams.

Qualifications

• Significant experience as a Senior Business Analyst in complex technology, infrastructure or transformation programs.
• Strong stakeholder engagement, communication and workshop facilitation skills.
• Proven experience managing requirements across the full project lifecycle.
• Ability to translate complex technical concepts into practical business requirements.
• Experience working with technical teams, engineers and external vendors.
• Knowledge of standards and delivery frameworks is advantageous.

Responsibilities

• Lead end-to-end requirements elicitation, analysis, documentation and management.
• Develop business, functional and non-functional requirements.
• Establish and maintain requirements traceability throughout the project lifecycle.
• Facilitate stakeholder workshops to identify business needs, resolve gaps and align expectations.
• Develop current-state and future-state process maps, capability models and operating frameworks.
• Translate complex technical requirements into supplier-ready specifications and delivery documentation.
• Support procurement, tender evaluations and supplier engagement activities.
• Work across system implementation, integration, infrastructure and technology transformation initiatives.
• Support verification, validation, testing and operational acceptance activities.
• Identify assumptions, dependencies, risks and requirements gaps to minimise delivery issues.

Skills

Senior BA experience

Stakeholder engagement

Requirements management

Analytical thinking

Documentation

Workshop facilitation

Education

CBAP

PMI-PBA

BABOK exposure

Job description

Clicks in Canberra seeks a Senior Business Analyst to drive end-to-end business analysis across technology and infrastructure transformation programs. You will partner with business stakeholders, architects, engineers, project managers and external suppliers to shape requirements and delivery outcomes.

The role focuses on elicitation, traceability, process mapping and translating complex concepts into practical specs for procurement, integration and delivery teams.