Senior Business Analyst: Transformation & Process Design Lead

ZSoft Technologies; Canberra; Sur place; AUD 120 000 - 180 000; Plein temps

Résumé du poste

ZSoft Technologies in Canberra is seeking a Senior Business Analyst to lead discovery, process redesign and requirements definition for a strategic transformation. You will work across business, ICT and information management to drive practical improvements and support investment decisions.

The role focuses on improving approval, governance, monitoring and reporting services, replacing a legacy application, and aligning with enterprise initiatives.

Qualifications

• Experience leading discovery and defining requirements for transformation initiatives.
• Strong ability to map current and future state processes and service models.
• Familiarity with governance, reporting needs and information management.

Responsabilités

• Lead discovery workshops and stakeholder interviews.
• Map current-state processes and identify improvement opportunities.
• Design future-state processes and service models.
• Elicit and document business, functional and non-functional requirements.
• Analyse workflow, records management and information needs.
• Develop implementation roadmaps and business cases for senior stakeholders.
• Assess solution options and provide recommendations and briefs.

Connaissances

Stakeholder management

Workshop facilitation

Requirements elicitation

Business process modelling

Outils

ServiceNow

Power Platform

Description du poste

ZSoft Technologies in Canberra is seeking a Senior Business Analyst to lead discovery, process redesign and requirements definition for a strategic transformation. You will work across business, ICT and information management to drive practical improvements and support investment decisions.

The role focuses on improving approval, governance, monitoring and reporting services, replacing a legacy application, and aligning with enterprise initiatives.