Senior Business Analyst (Technology & Infrastructure Transformation)

Clicks; Canberra; On-site; AUD 149,000 - 182,000; Full time

Job summary

Clicks in Canberra seeks a Senior Business Analyst to drive end-to-end business analysis across technology and infrastructure transformation programs. You will partner with business stakeholders, architects, engineers, project managers and external suppliers to shape requirements and delivery outcomes.

The role focuses on elicitation, traceability, process mapping and translating complex concepts into practical specs for procurement, integration and delivery teams.

Qualifications

• Significant experience as a Senior Business Analyst in complex technology, infrastructure or transformation programs.
• Strong stakeholder engagement, communication and workshop facilitation skills.
• Proven experience managing requirements across the full project lifecycle.
• Ability to translate complex technical concepts into practical business requirements.
• Experience working with technical teams, engineers and external vendors.
• Knowledge of standards and delivery frameworks is advantageous.

Responsibilities

• Lead end-to-end requirements elicitation, analysis, documentation and management.
• Develop business, functional and non-functional requirements.
• Establish and maintain requirements traceability throughout the project lifecycle.
• Facilitate stakeholder workshops to identify business needs, resolve gaps and align expectations.
• Develop current-state and future-state process maps, capability models and operating frameworks.
• Translate complex technical requirements into supplier-ready specifications and delivery documentation.
• Support procurement, tender evaluations and supplier engagement activities.
• Work across system implementation, integration, infrastructure and technology transformation initiatives.
• Support verification, validation, testing and operational acceptance activities.
• Identify assumptions, dependencies, risks and requirements gaps to minimise delivery issues.

Skills

Senior BA experience

Stakeholder engagement

Requirements management

Analytical thinking

Documentation

Workshop facilitation

Education

CBAP

PMI-PBA

BABOK exposure

Job description

Senior Business Analyst (Technology & Infrastructure Transformation)

Senior Business Analyst | Technology & Infrastructure Transformation

Location : Canberra
Full time : 2 year Fixed Contract
Salary : 165K + 14% Super
Clearance : Baseline

We are seeking high-calibre Senior Business Analysts for multiple opportunities supporting large-scale technology and enterprise transformation initiatives.

The Role :

You will work closely with business stakeholders, technical teams, architects, engineers, project managers and external suppliers to drive end-to-end business analysis and requirements management across complex programs.
Key responsibilities include:

• Lead end-to-end requirements elicitation, analysis, documentation and management.
• Develop business, functional and non-functional requirements.
• Establish and maintain requirements traceability throughout the project lifecycle.
• Facilitate stakeholder workshops to identify business needs, resolve gaps and align expectations.
• Develop current-state and future-state process maps, capability models and operating frameworks.
• Translate complex technical and operational requirements into supplier-ready specifications and delivery documentation.
• Support procurement, tender evaluations and supplier engagement activities.
• Work across system implementation, integration, infrastructure and technology transformation initiatives.
• Support verification, validation, testing and operational acceptance activities.
• Proactively identify assumptions, dependencies, risks and requirements gaps to minimise delivery issues.

About You

• Significant experience as a Senior Business Analyst within complex technology, infrastructure or transformation programs.
• Strong technical and delivery-focused business analysis capabilities.
• Proven experience managing requirements across the full project lifecycle.
• Excellent stakeholder engagement, communication and workshop facilitation skills.
• Ability to interpret complex technical concepts and translate them into practical business and delivery requirements.
• Confidence working with technical teams, engineering specialists and external vendors.
• Strong analytical, documentation and problem-solving capabilities.
• The ability to work independently, challenge assumptions and drive clarity in ambiguous environments.

Highly Desirable

Experience in one or more of the following will be highly regarded:

• Systems engineering and structured requirements management.
• Infrastructure modernisation, systems integration and cyber security programs.
• Development of Concepts of Operations (ConOps), User Requirements Specifications (URS), Functional and Performance Specifications (FPS), High-Level Designs (HLD) and interface specifications.
• Procurement, tender documentation and supplier evaluation.
• Verification, validation and acceptance activities.
• Regulated, safety-critical or operationally complex environments.
• Standards such as IEEE 1362 and ISO/IEC/IEEE 29148.
• Agile, Waterfall or hybrid delivery environments.

Relevant qualifications such as CBAP, PMI-PBA or exposure to BABOK, PMBOK, PRINCE2, ITIL and related frameworks will be advantageous.

Important : We are specifically seeking hands‑on Senior Business Analysts with strong requirements management and technical delivery experience. Candidates whose backgrounds are predominantly in Scrum Master, Change Management, Product Ownership or strategy consulting, without substantial business analysis and delivery experience, are unlikely to be suitable.