Senior Booking Services Coordinator (Remote)

Insight Timer; Australia; Remote; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Remote environment

Flexible scheduling

Training available

Professional development

Job summary

Insight Timer is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The role emphasizes organization, clear communication, and accurate handling of information.

Responsibilities include responding to inquiries, researching options, coordinating details, and providing confirmations while maintaining records.

Qualifications

• Strong communication and organizational skills required.
• Attention to detail and customer-focused attitude.
• Ability to research information online and learn booking systems.
• Basic computer proficiency and reliable time-management.
• Previous booking or customer-service experience is helpful but not required.

Responsibilities

• Respond to booking inquiries
• Gather customer needs and preferences
• Research available options
• Coordinate booking details
• Verify customer and reservation information
• Provide confirmations and relevant information
• Assist with booking updates and changes
• Communicate with providers as needed
• Maintain accurate booking records
• Follow up with customers regarding outstanding information
• Provide professional support throughout the booking process

Skills

Communication

Organization

Attention to detail

Customer focus

Online research

Computer literacy

Booking systems

Time management

Self-motivation

Experience helpful

Job description

Insight Timer is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The role emphasizes organization, clear communication, and accurate handling of information.

Responsibilities include responding to inquiries, researching options, coordinating details, and providing confirmations while maintaining records.