Remote Booking Services Coordinator

Seek.Com.Au; Sydney; Remote; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Training program

Professional development

Ongoing support

Job summary

Seek.Com.Au is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The role emphasizes organization, clear customer communication, and accurate handling of information.

The position offers a remote environment with flexible scheduling, training on booking systems, and ongoing support to develop coordination and research skills for delivering exceptional customer service.

Qualifications

• Strong communication and time-management skills are required.
• Excellent organizational abilities and attention to detail are essential.
• Customer-focused attitude with comfort researching information online.
• Basic computer literacy and ability to learn booking systems.

Responsibilities

• Respond to booking inquiries and gather customer needs.
• Research available options and coordinate booking details.
• Verify reservation information and provide confirmations.
• Assist with booking updates and changes and maintain records.
• Communicate with providers as needed and follow up with customers.

Skills

Strong communication

Excellent organization

Attention to detail

Customer-focused

Online research

Basic computer skills

Booking systems

Time management

Reliability

Customer-service experience (nice-to)

Tools

Booking systems

Job description

Seek.Com.Au is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The role emphasizes organization, clear customer communication, and accurate handling of information.

The position offers a remote environment with flexible scheduling, training on booking systems, and ongoing support to develop coordination and research skills for delivering exceptional customer service.