Remote Booking Coordinator - Travel & Reservations

Whizdom; Sydney; Remote; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Remote environment

Flexible scheduling

Training available

Ongoing support

Professional development

Customer-focused role

Job summary

Whizdom is hiring a Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The role emphasizes organization, clear communication, and accuracy throughout the booking process.

The position supports a remote work environment with flexible scheduling and ongoing training. Candidates should enjoy researching information online and coordinating multiple tasks for customers and providers.

Qualifications

• Excellent customer service and communication abilities.
• Strong organizational skills and attention to detail.
• Ability to research and compare options online.

Responsibilities

• Respond to booking inquiries.
• Gather customer needs and preferences.
• Research available options.
• Coordinate booking details.
• Verify customer and reservation information.
• Provide confirmations and relevant information.
• Assist with booking updates and changes.
• Communicate with providers as needed.
• Maintain accurate booking records.
• Follow up on outstanding information.
• Provide professional support throughout the booking process.

Skills

Customer service

Communication

Research online

Time management

Detail oriented

Tools

Booking systems

Job description

Whizdom is hiring a Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The role emphasizes organization, clear communication, and accuracy throughout the booking process.

The position supports a remote work environment with flexible scheduling and ongoing training. Candidates should enjoy researching information online and coordinating multiple tasks for customers and providers.