Remote Booking Coordinator | Flexible Scheduling

Wsp Usa; Australia; Remote; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Training available

Ongoing support

Professional environment

Job summary

Wsp Usa is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The role emphasizes organization and clear communication to ensure accuracy and timely service.

Ideal candidates will enjoy researching information online, coordinating complex bookings, and maintaining precise records while working remotely with flexible scheduling. No prior booking experience is required, though helpful.

Qualifications

• Strong communication skills.
• Excellent organization and ability to manage multiple tasks.
• Attention to detail and accuracy in handling information.
• Customer-focused attitude with a service mindset.
• Comfortable researching information online for options.
• Basic computer proficiency and ability to learn new systems.
• Ability to learn booking systems and processes.
• Strong time-management abilities and reliability.
• Self-motivated with proactive work approach.
• Previous booking or customer-service experience is helpful but not required.

Responsibilities

• Respond to booking inquiries and provide timely responses.
• Gather customer needs and preferences to tailor options.
• Research available options and compare suitable bookings.
• Coordinate booking details and ensure accuracy of information.
• Verify customer and reservation information for completeness.
• Provide confirmations and relevant information to customers.
• Assist with booking updates and changes as needed.
• Communicate with providers to secure bookings and clarify details.
• Maintain accurate and up-to-date booking records.
• Follow up with customers regarding outstanding information or missing details.
• Provide professional support throughout the booking process.

Skills

Strong communication

Excellent organization

Attention to detail

Customer-focused attitude

Online information research

Basic computer proficiency

Learn booking systems

Time management

Reliable and self-motivated

Booking/customer-service experience a+

Job description

Wsp Usa is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The role emphasizes organization and clear communication to ensure accuracy and timely service.

Ideal candidates will enjoy researching information online, coordinating complex bookings, and maintaining precise records while working remotely with flexible scheduling. No prior booking experience is required, though helpful.