Booking Services Coordinator — Remote & Flexible Scheduling

New Era Technology; Wagga Wagga; À distance; AUD 45 000 - 60 000; Temps partiel

Avantages offerts par ce poste

Remote environment

Flexible scheduling

Training available

Ongoing support

Professional development

Customer-focused role

Staff discounts

Résumé du poste

The Dunn Group seeks a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. You will enjoy organization, customer communication, research, and ensuring accurate information handling.

You will respond to inquiries, gather preferences, research options, and coordinate booking details while maintaining accurate records and providing professional support throughout the process.

Qualifications

• Strong communication and interpersonal skills.
• Excellent organizational abilities.
• Attention to detail in booking and records.
• Customer-focused attitude with service orientation.
• Comfortable researching information online for options.
• Basic computer proficiency for reservation tasks.
• Ability to learn and adapt to booking systems.
• Strong time-management to handle multiple bookings.
• Reliable, self-motivated team member.
• Experience in booking or customer-service is helpful but not required.

Responsabilités

• Respond to booking inquiries.
• Gather customer needs and preferences.
• Research available options.
• Coordinate booking details.
• Verify customer and reservation information.
• Provide confirmations and relevant information.
• Assist with booking updates and changes.
• Communicate with providers as needed.
• Maintain accurate booking records.
• Follow up with customers regarding outstanding information.
• Provide professional support throughout the booking process.

Connaissances

Strong communication

Organization

Attention to detail

Customer-focused

Online research

Computer literacy

Learning new systems

Time management

Reliability

Customer-service experience

Outils

Booking systems

Booking software

Description du poste

The Dunn Group seeks a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. You will enjoy organization, customer communication, research, and ensuring accurate information handling.

You will respond to inquiries, gather preferences, research options, and coordinate booking details while maintaining accurate records and providing professional support throughout the process.