Senior Booking Services Coordinator - Remote & Flexible Scheduling

Vitality Recruitment; Sydney; Remote; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Remote environment

Job summary

Vitality Recruitment is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The role emphasizes organization, clear communication, and reliable, proactive service in a remote environment.

Ideal candidates are comfortable researching information online, have basic computer skills, and can learn booking systems quickly.

Qualifications

• Must have strong communication and organization skills.
• Attention to detail and customer-focused attitude are essential.
• Ability to research information online and use basic computer tools.

Responsibilities

• Respond to booking inquiries.
• Gather customer needs and preferences.
• Research available options.
• Coordinate booking details.
• Verify customer and reservation information.
• Provide confirmations and relevant information.
• Assist with booking updates and changes.
• Communicate with providers as needed.
• Maintain accurate booking records.
• Follow up with customers about outstanding information.
• Provide professional support throughout the booking process.

Skills

Communication

Organizational skills

Attention to detail

Customer-focused

Research online

Basic computer skills

Learn booking systems

Time management

Reliability

Customer service experience

Tools

Booking systems

Job description

Vitality Recruitment is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The role emphasizes organization, clear communication, and reliable, proactive service in a remote environment.

Ideal candidates are comfortable researching information online, have basic computer skills, and can learn booking systems quickly.