Senior Auto Workshop Controller – Lead & Optimize Repairs

mycar; Ryde; On-site; AUD 70,000 - 95,000; Full time

Job summary

mycar is seeking a Workshop Controller to allocate jobs to technicians, guide troubleshooting, and ensure smooth workflow in the workshop. You will drive high-quality repairs while maintaining strong customer service and team performance.

The ideal candidate has senior technician or supervisory experience in the automotive sector and a solid grasp of workshop operations.

Qualifications

• Senior technician or supervisory experience in automotive workshop environment.
• Ability to allocate work and supervise technicians.
• Strong troubleshooting and problem-solving skills.
• Commitment to customer service and team performance.

Responsibilities

• Allocate jobs to technicians to balance workload.
• Guide technicians in troubleshooting mechanical issues and provide practical solutions.
• Ensure efficient workflow and high-quality repairs across the workshop.
• Maintain focus on exceptional customer service and team performance.

Skills

Senior technician or supervisor

Automotive workshop operations

Troubleshooting

Customer service

Job description

mycar is seeking a Workshop Controller to allocate jobs to technicians, ensuring efficient workflow and high-quality repairs across the workshop. You will guide technicians in troubleshooting mechanical issues and provide practical solutions, while focusing on exceptional customer service and team performance.

This role is ideal for someone with senior technician or supervisory experience in the automotive sector, and a strong understanding of workshop operations.