Automotive Workshop Lead & Scheduler

mycar; Central Coast; On-site; AUD 60,000 - 75,000; Full time

Job summary

mycar in New South Wales is seeking an experienced Workshop Controller to allocate jobs to technicians, oversee repairs, and ensure high quality work and efficient workflow. You will troubleshoot mechanical issues, guide technicians, and uphold exceptional customer service so satisfaction remains at the core of every job.

The ideal candidate has a Certificate 3 in Light Vehicle Automotive, proven leadership of a workshop team, strong organisational skills, and the ability to meet budgets and

Qualifications

• Certificate 3 in Light Vehicle Automotive is required.
• Experience leading a team of technicians in a workshop environment.
• Strong understanding of workshop workflows and priorities.
• Excellent communication and organisational skills.
• Ability to meet budgets and deadlines.

Responsibilities

• Allocate jobs to technicians to ensure workflow efficiency and high quality repairs.
• Troubleshoot problems and provide guidance on mechanical issues.
• Drive superior customer service and ensure customer satisfaction.
• Lead a busy workshop team and manage daily operations.

Skills

Team leadership

Workshop workflow

Customer service

Problem solving

Education

Certificate 3 in Light Vehicle Automotive

Job description

mycar in New South Wales is seeking an experienced Workshop Controller to allocate jobs to technicians, oversee repairs, and ensure high quality work and efficient workflow. You will troubleshoot mechanical issues, guide technicians, and uphold exceptional customer service so satisfaction remains at the core of every job.

The ideal candidate has a Certificate 3 in Light Vehicle Automotive, proven leadership of a workshop team, strong organisational skills, and the ability to meet budgets and