Senior Administration Officer

Bolton Clarke; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Work-life balance

Career progression

Salary packaging benefits

Private health insurance

Gym discounts

Employee Assistance Program

Job summary

Bolton Clarke Group is seeking a Senior Administration Officer to support the daily operations of a western Sydney aged care home. The role requires handling front desk duties, administrative tasks, and ensuring smooth resident admission processes, with a focus on confidentiality and compliance.

You will manage rostering, documentation, and office supplies, while liaising with residents, families and staff.

Qualifications

• Recent and strong experience in an Administration role (aged care or healthcare desirable).
• High proficiency in Microsoft Office Suite, including Excel knowledge (essential).
• Experience with rostering management and hiring processes preferred.
• A caring and kind manner and be comfortable interacting with residents and their families.
• Experience with quality management systems, internal database or rostering system (desirable).
• Highly organised & able to effectively manage and prioritise multiple tasks.
• Ability to maintain a high level of confidentiality at all times.
• Valid working rights in Australia.
• Pre-employment checks including National Police Check or NDIS Worker Check.

Responsibilities

• Provide overall administrative support that effectively contributes to the successful operation of the home.
• Oversee/manage the front desk reception/concierge.
• Roster Management and Employee Compliance.
• Resident Admission record and documentation management.
• Ensure all home administration supplies and equipment are maintained.
• Record and expense management.
• Coordinate meetings, minutes and action items.

Skills

Roster management

Administrative support

Confidentiality

Interpersonal skills

Time management

Tools

Microsoft Office Suite

Excel

Job description

Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally.Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

The Role
The Senior Administration Officer is a critical role where you will be required to think on your feet and juggle multiple demands to ensure the successful operation of the home.

The key focus of the role will be to:

• Provide overall administrative support that effectively contributes to the successful operation of the home

• Oversee/manage the front desk reception/concierge

• Roster Management and Employee Compliance

• Resident Admission record and documentation management

• Ensure all home administration supplies, and equipment is maintained and consistent with requirements

• Record and expense management

• Coordinate meeting, minutes and action items

To be successful

• Recent and strong experience in an Administration role (aged care or healthcare desirable)

• High proficiency in the use of all Microsoft Office Suites, including Excel knowledge (essential)

• Experience with rostering management and hiring processes preferred

• A caring and kind manner and be comfortable interacting with residents and their families

• Experience or the ability to use various systems including quality management systems, internal database and Humanforce rostering system (desirable)

• Highly organised & able to effectively manage and prioritise multiple tasks

• Ability to maintain a high level of confidentiality at all times

• Valid working rights in Australia

• Prior to commencement - complete a National Police Check and or a NDIS Workers Check (or willingness to obtain)

About this location:

Located in Greater Western Sydney, Pendle Hill provides high-quality aged care in a friendly, secure and comfortable residential environment.

Why Work For Bolton Clarke:

• Excellent work/life balance with shifts that suit your personal needs
• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free
• Private health insurance and gym discounts
• An Employee Assistance Program for staff and family

Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

If you have any further queries, please contact Patrick Luy ([e-mail])