Administration Officer

Bolton Clarke; North Lismore; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Salary packaging

Not-for-profit benefits

Private health insurance

Gym discounts

Job summary

Bolton Clarke is seeking an organised and customer-focused Administration Officer to support daily operations at Heritage Lodge, Murwillumbah, NSW. You will manage admin tasks, data entry, rostering support, invoices and resident documentation to ensure smooth site operations.

Join a not-for-profit aged care leader offering a supportive team, career development and a strong focus on resident care. Heritage Lodge provides excellent work‑life balance and ongoing staff support programs.

Qualifications

• Recent and strong experience in an Administration role (aged care or healthcare desirable).
• Certificate III in Business Administration (or equivalent experience).
• Strong data entry and MS Office skills.
• Great communication, organisation and attention to detail.

Responsibilities

• Provide day-to-day administrative and data entry support.
• Assist with rostering, new employee setup and invoices.
• Coordinate resident admissions and maintain accurate records.
• Support recruitment and onboarding processes.

Skills

Data entry

Communication

Organisational skills

Attention to detail

Education

Certificate III in Business Administration

Tools

MS Office

Job description

Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

Bolton Clarkeis Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885.Today, our exceptional teams support more than 130,000 people to live independently at home and across our43retirement living communities and 87 residential aged care homes. Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively.

The Role

We’re looking for an organised and customer‑focused Administration Officer to support daily operations across our site. In this role you'll keep our office running smoothly by managing admin tasks, financial processes and resident documentation—all while delivering excellent service to residents, families and staff.

The key focus of the role will be to:

• Provide day‑to‑day administrative and data entry support
• Assist with rostering, new employee setup and invoices
• Coordinate resident admissions and maintain accurate records
• Support recruitment and onboarding processes

To be Successful

• Recent and strong experience in an Administration role (aged care or healthcare desirable)
• Certificate III in Business Administration (or equivalent experience)
• Strong data entry and MS Office skills
• Great communication, organisation and attention to detail
• Valid working rights in Australia
• Prior to commencement - complete a National Police Check and or a NDIS Workers Check (or willingness to obtain)

If you’re proactive, helpful and enjoy keeping things running smoothly—we’d love to hear from you!

About this location:

Heritage Lodge, a 103 bed residential aged care facility located in Murwillumbah in the Tweed Shire, 13km south of the Queensland border. Surrounded by homely comforts and beautiful gardens, we enjoy a close-knit community that feels more like a family.

Why Work For Bolton Clarke:

• Excellent work/life balance with shifts that suit your personal needs
• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free
• Private health insurance and gym discounts
• An Employee Assistance Program for staff and family

Our commitment to diversity:

At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

If you have any further queries, please contact Natalie Paff ([e-mail])