Senior Administration Officer

Mater Health Services; Brisbane; Hybrid; AUD 55,000 - 61,000; Part time

Benefits offered by this job

Salary packaging up to $18,550 per año

Not-for-profit salary packaging

Discounted parking

Health & wellbeing support

Fitness Passport

Cafés discounts

Career growth opportunities

Job summary

Mater Mothers’ Hospital in Queensland is seeking a dedicated Senior Administration Officer on a permanent part-time basis (32 hours per week). You’ll support across a 24/7 roster, including weekends and public holidays, helping patients, staff and visitors in a fast-paced healthcare environment.

You’ll bring demonstrated administration experience (healthcare preferred), strong digital literacy with Microsoft Office, Outlook and Excel, and excellent written and verbal communication.

Qualifications

• Demonstrated experience in administration (healthcare experience highly regarded).
• Strong digital literacy and confidence using systems such as Microsoft Office, Outlook and Excel.
• Excellent written and verbal communication skills with a proactive, customer-focused approach.
• High attention to detail and the ability to manage multiple priorities.
• A collaborative and flexible attitude, with the ability to work both independently and as part of a team.

Responsibilities

• Deliver front-line customer service to patients and visitors.
• Manage admissions and discharges.
• Maintain accurate patient records.
• Collaborate with clinical and administrative teams to ensure efficient operation.

Skills

Microsoft Office

Outlook

Excel

Written & verbal communication

Attention to detail

Team collaboration

Customer service

Tools

Healthcare admin systems

Job description

About the role

Mater Mothers’ Hospital is seeking a dedicated and professional Senior Administration Officer to join our fabulous team. This position is permanent part-time at 32 hours per week.

Applicants must be available to work across a 24/7 roster and have availability to work all shifts including weekends and public holidays.

This is a rewarding opportunity to play a vital role in ensuring the smooth and efficient operation of our services while supporting patients, staff and visitors in a fast-paced healthcare environment.

Mater Mothers' Hospitals are leaders in the provision of high-quality maternity and newborn services for the people of Queensland and northern New South Wales. Providing exceptional care and support of women and their families, Mater Mothers' Hospitals offer integrated services covering obstetrics, gynaecology, neonatology, and maternal fetal medicine.

Salary range: $39.79 - $44.25 per hour plus superannuation and access to not-for-profit salary packaging up to $18,550 + access to many staff benefits!

What you’ll be doing

As a key member of the Mater Mothers’ Hospital administration team, you’ll provide high-quality support to ensure the smooth operation of daily services.

You will:

• Deliver exceptional front-line customer service to patients and visitors
• Manage admissions and discharges
• Maintain accurate patient records
• Work collaboratively with clinical and administrative teams, you’ll play a vital role in creating a positive and efficient experience for all who interact with Mater

About you

You’re an organised, adaptable professional who thrives in a busy environment and takes pride in delivering exceptional service.

To succeed in this role, you’ll have:

• Demonstrated experience in administration (healthcare experience highly regarded)
• Strong digital literacy and confidence using systems such as Microsoft Office, Outlook and Excel
• Excellent written and verbal communication skills with a proactive, customer-focused approach
• High attention to detail and the ability to manage multiple priorities
• A collaborative and flexible attitude, with the ability to work both independently and as part of a team

Why join us?

Mater is Queensland’s largest not-for-profit network of public and private hospitals and healthcare services, bringing together world-class expertise across healthcare, education, fundraising & philanthropy and research. With more than 14,000 employees, 13 facilities and almost 700,000 patients cared for each year, we’re committed to empowering people to live better lives through improved health and wellbeing.

At Mater, our people are at the heart of everything we do. You'll join a values-driven organisation that combines compassionate care with innovation, education and research, creating meaningful career opportunities while making a genuine difference in the communities we serve.

What’s in it for you?

• Career growth opportunities across healthcare, corporate, research and leadership pathways
• Professional development and learning through Mater Education and internal development programs
• Generous salary packaging to help maximise your take-home pay by up to $18,550 per year, including up to $15,900 for everyday living expenses (such as rent, mortgage repayments and school fees) and up to $2,650 for meals and entertainment + possibility to salary package a car!
• Health and wellbeing support, including EAP, pastoral care and discounted private health insurance
• Fitness Passport access and a range of lifestyle, retail and travel discounts
• Discounted parking and reduced prices at Mater cafés and coffee outlets
• A supportive culture where your contributions are recognised and your development matters

Whether you're looking to grow your career, develop new skills or be part of something meaningful, Mater provides the opportunity to thrive while making a lasting impact.

Be part of something bigger. Make your move with Mater. #GetBetterWithMater

Applications close 19th November 2026

Direct applications only

All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.