Administration Support Officer - Casual Pool

Mater Group; Queensland; Hybrid; AUD 44.000 - 51.000; Teilzeit

Benefits dieser Stelle

Salary packaging up to $18,550

Health and wellbeing support

Discounted parking

Fitness Passport

Career growth opportunities

Zusammenfassung

Mater Hospital Springfield is seeking a dynamic casual Administration Officer to support multiple units at our new Springfield campus. You will provide front-of-house and back-office admin, handle patient information with care, and assist in clinic management during varied shifts from 6:00am to 8:00pm.

Ideal candidates have hospital admin experience, strong customer service skills, and proficiency in Microsoft Office.

Qualifikationen

• Previous administration experience within a hospital or healthcare environment (essential).
• Proficient with Microsoft Office and hospital information systems.
• Experience using medical terminology is desirable.
• Strong attention to detail and accuracy.

Aufgaben

• Provide professional front-of-house and administrative support to patients, families, staff, and physicians.
• Accurately record and maintain patient information using hospital information systems.
• Respond to general patient and VMO queries with warmth and professionalism.
• Assist with appointment and clinic management.
• Support general administrative tasks as required.

Kenntnisse

Customer service

Hospital admin

Microsoft Office

Medical terminology

IPM hospital systems

Tools

Microsoft Office

IPM hospital systems

Jobbeschreibung

About the role

Are you a dynamic Administration Support Officerreadyto make a lasting impact? Mater Hospital Springfield are currently seeking casual Administration Officers. They will join high-performing teams across a variety of specialised units at our newly established hospital.

Hours required are between 6:00am and 8:00pm, Monday to Sunday.

Based at our Springfield campus, this role will be part of a landmark moment in Queensland healthcare at Mater Hospital Springfield which opened early 2026. This state of the art facility will meet the needs of the growing Greater Springfield region. With a mix of public and private beds across ICU, maternity, emergency and medical, surgical services, it’s set to care for over 200,000 patients annually.

Salary range: $32.02 - $37.35 per hour plus 25% casual loading plus superannuation and access to not-for-profit salary packaging up to $18,550 + access to many staff benefits!

What you’ll be doing

As a valued member of our friendly and values-driven team, you’ll contribute to the smooth and efficient delivery of administrative services. Your key responsibilities will include:

• Providing professional front-of-house and administrative support to patients, families, staff, and VMOs
• Accurately recording and maintaining patient information using hospital information systems
• Responding to general patient and VMO queries with warmth and professionalism
• Assisting with appointment and clinic management
• Supporting general administrative tasks as required

About you

You’ll bring a proactive, team-oriented approach and a genuine commitment to patient-centred care. To succeed in this role, you will have:

• Well-developed customer service and communication skills
• Previous administration experience within a hospital or healthcare environment (essential)
• Experience using medical terminology (desirable)
• Advanced computer literacy, including Microsoft Office
• Strong attention to detail and accuracy
• Experience with iPM or similar hospital systems (desirable)
• A collaborative mindset and enthusiasm for continuous improvement

Why join us?

Mater is Queensland’s largest not-for-profit network of public and private hospitals and healthcare services, bringing together world-class expertise across healthcare, education, fundraising & philanthropy and research. With more than 14,000 employees, 13 facilities and almost 700,000 patients cared for each year, we're committed to empowering people to live better lives through improved health and wellbeing.

At Mater, our people are at the heart of everything we do. You'll join a values-driven organisation that combines compassionate care with innovation, education and research, creating meaningful career opportunities while making a genuine difference in the communities we serve.

What’s in it for you?

• Career growth opportunities across healthcare, corporate, research and leadership pathways
• Professional development and learning through Mater Education and internal development programs
• Generous salary packaging to help maximise your take-home pay by up to $18,550 per year, including up to $15,900 for everyday living expenses (such as rent, mortgage repayments and school fees) and up to $2,650 for meals and entertainment + possibility to salary package a car!
• Health and wellbeing support, including EAP, pastoral care and discounted private health insurance
• Fitness Passport access and a range of lifestyle, retail and travel discounts
• Discounted parking and reduced prices at Mater cafés and coffee outlets
• A supportive culture where your contributions are recognised and your development matters

Whether you're looking to grow your career, develop new skills or be part of something meaningful, Mater provides the opportunity to thrive while making a lasting impact.

Be part of something bigger. Make your move with Mater. #GetBetterWithMater

Applications close Friday, 13th November 2026

All successful candidates may be required to complete pre-employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.