Administration Team Leader - Catherine's House

Mater Health Services; Brisbane; In loco; AUD 65.000 - 71.000; Tempo pieno

Vantaggi offerti da questo lavoro

Salary packaging up to $15,900

Not-for-profit superannuation

Staff benefits access

Descrizione del lavoro

Mater Health Services is seeking an experienced Administration Team Leader for a permanent full-time role across Catherine’s House and Mater Young Adults Services and Mental Health Services.

The role balances day-to-day administration, team leadership and continuous improvement to enhance patient, family and clinician experiences, while aligning with service and organisational objectives.

Competenze

• Proven leadership in a busy clinical service or health setting.
• Experience in healthcare administration management.
• Strong systems skills and financial acumen.

Mansioni

• Lead and coach the administration team.
• Oversee workflows, rostering, onboarding and performance management.
• Build relationships with clinical and non-clinical teams.
• Coordinate priorities and improve administration systems and processes.
• Ensure compliance, data quality, safety and service efficiency.
• Contribute to budgeting, financial sustainability and service optimisation.
• Support change management and improvement initiatives across the service.

Conoscenze

Leadership

Healthcare administration

Stakeholder management

Budgeting

Change management

Data quality & safety

Formazione

Business Administration

Strumenti

Practice management systems

Descrizione del lavoro

About the role

Mater Health is seeking an experienced Administration Team Leader in a permanent full time basis to lead the delivery of exceptional administrative services within Catherine’s House and across Mater Young Adults Services and Mental Health Services. This role is pivotal in ensuring an outstanding patient, family and clinician experience—balancing day to day operations with continuous improvement, team leadership and alignment to service and organisational objectives.

Salary range: $46.96 - $51.73 per hourplus superannuationandaccess to not-for-profit salary packaging up to $15,900+access to many staff benefits!

What you’ll be doing

You’ll lead a high-performing administration team, optimise systems and resources, strengthen stakeholder relationships, and drive operational and financial efficiency—all while upholding Mater’s Mission, Values, and behavioural standards.

• Lead, coach and support the administration team
• Oversee workflows, rostering, onboarding and performance management
• Build effective relationships with clinical and non-clinical teams
• Coordinate priorities and improve administration systems and processes
• Ensure compliance, data quality, safety and service efficiency
• Contribute to budgeting, financial sustainability and service optimisation
• Support change management and improvement initiatives across the service

About you

You will bring strong leadership capability, excellent communication skills and experience in a complex health environment.

• Experience in a busy clinical service (public or private mental health/complex care)
• Prior administration management experience in healthcare
• Strong systems skills and financial acumen
• 2+ years leading a large team in a health setting
• Qualification in Business Administration (or similar)
• Ability to lead teams and support staff performance
• Strong problem-solving and decision-making skills
• Ability to work flexibly under competing demands
• High attention to detail and proficiency with practice management systems
• A patient‑centred service approach

Why join us?

Mater is Queensland’s largest not‑for‑profit network of public and private hospitals and healthcare services, bringing together world‑class expertise across healthcare, education, fundraising & philanthropy and research. With more than 14,000 employees, 13 facilities and almost 700,000 patients cared for each year, we're committed to empowering people to live better lives through improved health and wellbeing.

At Mater, our people are at the heart of everything we do. You'll join a values‑driven organisation that combines compassionate care with innovation, education and research, creating meaningful career opportunities while making a genuine difference in the communities we serve.

What’s in it for you?

• Career growth opportunities across healthcare, corporate, research and leadership pathways
• Professional development and learning through Mater Education and internal development programs
• Generous salary packaging to help maximise your take‑home pay
• Health and wellbeing support, including EAP, pastoral care and discounted private health insurance
• Fitness Passport access and a range of lifestyle, retail and travel discounts
• Discounted parking and reduced prices at Mater cafés and coffee outlets
• A supportive culture where your contributions are recognised and your development matters

Whether you're looking to grow your career, develop new skills or be part of something meaningful, Mater provides the opportunity to thrive while making a lasting impact.

Be part of something bigger. Make your move with Mater. #GetBetterWithMater

Applications close Sunday 8th November, 2026 – please note, we may contact applicants prior to the closing date,

All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.