Senior Administration Lead – Operations & Compliance

Specialised Services; Adelaide; On-site; AUD 100,000 - 120,000; Full time

Benefits offered by this job

Superannuation

Autonomy

Job summary

Specialised Services in Edwardstown, Adelaide SA, is seeking an experienced Office Manager to lead our administration team and own our systems and processes across operations.

Reporting to the Operations Manager, you will oversee client enquiries, job creation through to completion and invoicing, maintain document control, and support ISO 9001/14001/45001. This senior role offers genuine autonomy and the chance to shape administration across a regulated, fast-moving business.

Qualifications

• Experience leading an administration or business-support team.
• Strong organisational and people-management skills.
• Attention to detail and ability to manage multiple priorities.
• Proficiency with Microsoft 365, Outlook and OneDrive.
• Experience with SAP or similar systems is advantageous.

Responsibilities

• Lead and develop our administration team.
• Managing workloads, priorities and day-to-day administration.
• Overseeing job administration from customer enquiry and job creation through to completion, close-out and invoicing.
• Ensuring customer enquiries and communications are handled promptly and professionally.
• Working closely with the Operations Manager and Project Managers to support project delivery.
• Monitoring outstanding documentation, purchase orders, variations, reports, approvals and customer requirements.
• Ensuring completed works are closed out and invoiced promptly.
• Maintaining accurate document control and business records.
• Supporting our ISO 9001, ISO 14001 and ISO 45001 management systems.
• Assisting with audits, registers, procedures and compliance requirements.
• Monitoring licences, insurances, training records and other business compliance requirements.
• Supporting recruitment, onboarding and employee administration.
• Reviewing and improving administrative systems and processes.
• Working across customer, contractor and insurance portals, including SAP.
• Assisting with general business administration, suppliers, fleet, assets and IT systems as required.

Skills

Administration leadership

Organisation skills

People management

Attention to detail

Multitasking

Stakeholder communication

Tools

Microsoft 365

Outlook

OneDrive

SAP

Job description

Specialised Services in Edwardstown, Adelaide SA, is seeking an experienced Office Manager to lead our administration team and own our systems and processes across operations.

Reporting to the Operations Manager, you will oversee client enquiries, job creation through to completion and invoicing, maintain document control, and support ISO 9001/14001/45001. This senior role offers genuine autonomy and the chance to shape administration across a regulated, fast-moving business.