Operations & Client Experience Lead

Morton Philips; City of Unley; On-site; AUD 55,000 - 75,000; Full time

Job summary

Small & Whitfield in Adelaide is seeking an experienced Office Manager to oversee the day-to-day running of a fast-paced boutique auction house and valuation specialists. This role supports client service delivery and contributes to an eclectic and dynamic workplace.

You will manage administration, finance capability, Xero, scheduling and communications, while enhancing client experience and identifying opportunities to improve operational efficiencies.

Qualifications

• Proven experience in office management, ideally in professional services, retail or small business.
• Strong administrative and finance capability.
• Excellent communication skills and collaborative approach.

Responsibilities

• Manage day-to-day office operations and scheduling.
• Oversee Xero, office systems and processes.
• Support client service delivery and communications.
• Maintain documentation and streamline workflows.

Job description

Small & Whitfield in Adelaide is seeking an experienced Office Manager to oversee the day-to-day running of a fast-paced boutique auction house and valuation specialists. This role supports client service delivery and contributes to an eclectic and dynamic workplace.

You will manage administration, finance capability, Xero, scheduling and communications, while enhancing client experience and identifying opportunities to improve operational efficiencies.