Office Manager

Bide with Care; Adelaide; On-site; AUD 72,000 - 88,000; Full time

Job summary

Bide With Care Pty Ltd is seeking an Office Manager to co-ordinate administrative staff, office systems and records across South Australia. The role emphasizes process improvements, efficiency, and strong governance within a care-focused organisation.

You will oversee daily operations, supervise administrative staff, manage records and support audits, with a focus on confidentiality and client-centred service delivery. Salary is competitive with superannuation and growth opportunities.

Qualifications

• Three+ years of experience in office management or business administration.
• Diploma or higher in business administration or related field, or equivalent experience.
• Ability to organise resources and coordinate competing priorities to meet deadlines.
• Experience supervising administrative staff and monitoring work quality.

Responsibilities

• Plan, organise and oversee daily office operations and facilities.
• Allocate work to administrative staff and monitor progress to maintain service standards.
• Develop, implement and review office procedures and document-control processes.
• Coordinate office space, technology, records and staff resources for efficiency.
• Maintain accurate and secure records in line with privacy and contractual requirements.
• Support audits by coordinating evidence and monitoring actions.
• Oversee recruitment administration, onboarding and training records.
• Manage routine invoicing, purchasing, accounts administration and payroll inputs.
• Liaise with management, service teams, participants and external stakeholders.
• Investigate issues and implement improvements to administrative processes.

Skills

Office management

Staff coordination

Records management

Compliance

Communication

Microsoft Office

Education

Business administration diploma or higher

Tools

MS Word

MS Excel

Outlook

Teams

Job description

Reporting to senior management, the Office Manager will organise and control the office's administrative functions and resources. The position will coordinate administrative staff, office systems, records, facilities, operational communications and business-support processes. The successful applicant will work independently within delegated authority, identify operational issues early and implement practical improvements that strengthen efficiency, accountability and compliance.

Key responsibilities

Office operations and systems: Plan, organise and oversee daily office operations, administrative services, workflows, facilities, equipment and supplies.

Administrative leadership: Allocate work to administrative employees, establish priorities, monitor completion and provide guidance to maintain consistent service standards.

Policies and procedures: Develop, implement and review office procedures, document-control arrangements, templates, registers and reporting processes.

Resource coordination: Coordinate office space, technology, records, staff resources and other operational requirements so teams can deliver services efficiently.

Records management: Maintain accurate and secure corporate, workforce and participant-related records in accordance with privacy, contractual and organisational requirements.

Compliance support: Maintain compliance calendars and registers, coordinate evidence for audits and reviews, and monitor completion of allocated administrative actions.

Workforce administration: Coordinate recruitment administration, onboarding, induction records, training registers, employee files and routine performance documentation.

Financial administration: Oversee routine invoicing, purchasing, accounts administration, reconciliations and payroll inputs, and provide accurate information for expenditure monitoring.

Operational liaison: Coordinate communication between management, administrative personnel, service-delivery teams, participants, families and external stakeholders.

Issue resolution: Investigate administrative and operational problems, recommend solutions and follow agreed actions through to completion.

About you

A minimum of three years' relevant experience in office management or business administration, with responsibility for coordinating office systems and operational workflows.

A Diploma, Advanced Diploma, Associate Degree or higher qualification in business administration, management, office administration or a related discipline, or substantial relevant experience demonstrating an equivalent level of capability.

Demonstrated ability to organise office resources, manage competing priorities and deliver work accurately within deadlines.

Experience coordinating or supervising administrative employees and monitoring the quality and completion of their work.

Strong written and verbal communication skills, sound professional judgement and the confidence to work with internal and external stakeholders.

Demonstrated competence in Microsoft Word, Excel, Outlook and Teams, together with the ability to learn business, rostering, records or client-management systems.

Experience maintaining confidential records, registers, reports and document-control systems.

Strong problem-solving skills and a practical approach to improving administrative processes.

About us

Bide With Care Pty Ltd is a registered NDIS provider delivering disability and aged care supports across South Australia. We are committed to safe, respectful and person-centred services that promote each participant's independence, dignity, wellbeing and choice.

A responsible and varied role with genuine ownership of office operations.

The opportunity to improve systems in a growing care organisation.

A collaborative workplace focused on quality services and meaningful participant outcomes.

A competitive salary of $80,000 plus superannuation and opportunities for professional growth.