Senior Admin Officer — Hospital Administration & Patient Care

Mater Health Services; Brisbane; On-site; AUD 55,000 - 61,000; Part time

Benefits offered by this job

Salary packaging up to $18,550 per yr

Not-for-profit salary packaging

Job summary

Mater Mothers’ Hospital is seeking a Senior Administration Officer for the Women’s Health Clinics, primarily in the Obstetric Medicine team, with cross-training opportunities across the wider admin team. The role requires hospital admin experience, strong data entry and MS Office skills, and a commitment to high standards of patient service.

Permanent, 72 hours per fortnight with alternate Thursdays off; hours 7:00am–5:30pm, Monday to Friday.

Qualifications

• At least 3 years’ experience in providing high level administration.
• Time management and organisational skills.
• Strong MS Office and hospital admin systems.
• Customer service and communication skills.
• Able to work independently and in a team.

Responsibilities

• Manage referrals and waitlists, align with KPIs and data entry.
• Coordinate New and Review appointments for Obstetric Medicine.
• Handle outpatient and inpatient billing incl. bulk/Medicare/private billing.
• Onboard patients to clinics with emails and calls; check eligibility.
• Respond to patient enquiries via phone and email, ensure positive experiences.
• Liaise with private obstetricians and referrers; manage inquiries and referrals.
• Support clinical teams to ensure smooth daily clinics and admin support.
• Maintain confidential records and comply with policies.

Skills

Time management

Organisational skills

Data entry

Customer service

Communication

Teamwork

Tools

MS Office

Hospital administration systems

Job description

Mater Mothers’ Hospital is seeking a Senior Administration Officer for the Women’s Health Clinics, primarily in the Obstetric Medicine team, with cross-training opportunities across the wider admin team. The role requires hospital admin experience, strong data entry and MS Office skills, and a commitment to high standards of patient service.

Permanent, 72 hours per fortnight with alternate Thursdays off; hours 7:00am–5:30pm, Monday to Friday.