Senior Account Director — Creator Marketing & Strategy

TRIBE; Sydney; On-site; AUD 160,000 - 210,000; Full time

Benefits offered by this job

Iconic brand campaigns

Collaborative team

Ownership of work

Growth opportunities

Values-driven culture

Six standards in practice

Job summary

TRIBE is seeking an Account Director to lead our Australian team, owning our highest-value accounts and setting strategy with commercial direction up to CMO level. The role reports to the Regional Senior Sales Lead (APAC) and involves managing senior client relationships, growth, renewals, and QBRs.

Based in Australia with flexibility for Sydney/Melbourne, you’ll oversee creator sourcing and campaign delivery, while maintaining margin targets and ensuring campaigns land on time and with high

Qualifications

• 6+ years of account management experience with senior client relationships and a portfolio.
• Proven track record of revenue and retention targets at portfolio level.
• Experience managing senior stakeholders up to CMO level.
• Experience leading strategic account planning, QBRs, and growth conversations.
• Strong understanding of creator economy, sourcing, and campaign delivery.
• Ability to manage multiple accounts with varying risk levels.
• Solid commercial and financial acumen including margin management and reporting.

Responsibilities

• Own commercial growth across your portfolio, including expansion and renewals.
• Lead strategic account planning and map opportunities to client marketing goals.
• Run business reviews and QBRs with performance insights and direction.
• Spot and pitch new opportunities and expansions within existing accounts.
• Support big new business pitches alongside the sales team.
• Maintain senior client relationships at CMO/Marketing Director level.
• Champion TRIBE’s value within each client’s broader marketing strategy.
• Oversee creator sourcing and campaign delivery across the portfolio.
• Get hands-on on key accounts or high-stakes pitches when needed.
• Keep knowledge of the creator landscape and TRIBE platform current.
• Own margin performance and budget management across the portfolio.
• Lead client communications and monitor account health with action.
• Share knowledge to help develop Senior Account Managers & Executives.
• Contribute to evolving account and delivery strategy.

Skills

Account management

Strategic planning

Client relationships

Revenue ownership

Commercial negotiation

QBR leadership

Job description

TRIBE is seeking an Account Director to lead our Australian team, owning our highest-value accounts and setting strategy with commercial direction up to CMO level. The role reports to the Regional Senior Sales Lead (APAC) and involves managing senior client relationships, growth, renewals, and QBRs.

Based in Australia with flexibility for Sydney/Melbourne, you’ll oversee creator sourcing and campaign delivery, while maintaining margin targets and ensuring campaigns land on time and with high