Account Director

Tag; Sydney; Hybrid; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Hybrid and flexible working

Investment in internal and external training opportunities

Structured global mentoring program

Job summary

A leading marketing solutions company based in Sydney seeks an experienced Account Director to drive client relationships and manage campaign delivery. The successful candidate will be accountable for business performance across a portfolio of clients in Australia and New Zealand, leading a high-performing team. A strong track record in the creative and content industry is required. Benefits include hybrid working and comprehensive training opportunities.

Qualifications

• Strong track record of nurturing client relationships.
• Experience in the creative, content, and social media industry.
• Ability to lead teams towards exceptional creative work.

Responsibilities

• Lead client portfolio and deliver large campaigns.
• Establish strategic direction and set priorities.
• Support team members managing client interactions.
• Identify and convert organic client growth opportunities and able to build proposal materials.
• Lead client planning and feedback sessions.
• Able to clearly articulate Tag’s full capability offering and make recommendations.
• Strong financial awareness at a project and client partnership level, making recommendations to regional leadership teams.
• Building client growth and campaign delivery plans across a portfolio.
• Successfully lead and inspire a high-performing team to achieve exceptional client results.
• Maintain and coach others on best practices processes across every brief.
• Effective delivery of feedback and development of people growth plans.
• Strategic priority setting across key client accounts.
• Ownership of client commercial success, with an ability to escalate and solve challenges.
• Team leadership and building a high-performance culture across the business.
• Creative problem-solving to lead teams that span multiple service lines and geographies.
• Confidently lead performance reporting to regional leadership.
• Nurturing future leaders within Tag through mentoring.

Skills

Client relationship management

Commercial growth

Creative problem-solving

Job description

At Tag, we bring big ideas to life as an integrated creative, content and channel activation partner to brands all over the globe. We help our clients to stand out and sell more by providing end-to-end marketing solutions that see our teams originate, craft, amplify and reimagine content across all channels and platforms.

Why Join?

This is an opportunity to join one of Tag’s fasted growing regions globally. Our teams based across Sydney and Melbourne pride ourselves on our core values of integrity, innovation, trust, sustainability, growth, and accountability.

We realise these are easy to say but below is a snapshot of what this looks like each day here at Tag:

• 50% of our leadership team is female.
• 14% of our team have grown their careers from internship positions.
• 86% team retention over the past twelve months
• Strong career growth opportunities with twenty-five promotions in the past twelve months
• 3x official charity partners we have donated $30,000 in money and time
• DE&I Council organises regular events and social activities.

What we offer:

• Hybrid and flexible working
• An inclusive parental leave policy
• Investment in internal and external training opportunities
• A structured global mentoring program

Role Overview:

The Account Director role is for those with a strong track record of nurturing client relationships, exceptional delivery and commercial growth within the creative, content, and social media industry. The role will be accountable for leading a team towards strong business performance and exceptional creative work across a portfolio of clients across Australia and New Zealand.

You will lead your own client portfolio and play a key role in the successful delivery of large campaigns, including full day-to-day commercial responsibilities and strategic direction setting. The development focus will be on giving you greater exposure to the overall business strategy and supporting you in integrating complex business offerings that may span multiple service lines, teams and geographies. The role will be closely linked to regional business performance and growth as you work closely with our regional leadership team and look to develop your skillset across the broader business.

Key Responsibilities:

• The senior agency stakeholder and point of escalation for day-to-day client needs.
• Support team members in effectively managing client needs in line with strategic priorities.
• Brand guardian to your client, identifying new ways to maximise brand impact.
• Identify and convert organic client growth opportunities and able to build proposal materials.
• Lead client planning and feedback sessions.
• Able to clearly articulate Tag’s full capability offering and make recommendations.
• Strong financial awareness at a project and client partnership level, making recommendations to regional leadership teams.
• Building client growth and campaign delivery plans across a portfolio.
• Successfully lead and inspire a high-performing team to achieve exceptional client results.
• Maintain and coach others on best practices processes across every brief.
• Effective delivery of feedback and development of people growth plans.
• Strategic priority setting across key client accounts.
• Ownership of client commercial success, with an ability to escalate and solve challenges.
• Team leadership and building a high-performance culture across the business.
• Creative problem-solving to lead teams that span multiple service lines and geographies.
• Confidently lead performance reporting to regional leadership.
• Nurturing future leaders within Tag through mentoring.

Seniority level

• Director

Employment type

• Full-time

Job function

• Advertising
• Industries: Media Production