Security Supervisor: Lead Retail Centre Security Team

millennium; Gosford; On-site; AUD 90,000 - 110,000; Full time

Job summary

Millennium Services Group is seeking an experienced Security Supervisor for a busy retail centre in Central Coast, NSW. You will lead a team, build strong client relationships and ensure the site operates safely and efficiently every day.

Role focuses on day-to-day site management, mentoring staff, and maintaining a welcoming customer environment. The position requires a NSW Security Licence and First Aid/CPR, with a competitive remuneration including a sign-on bonus.

Qualifications

• Must hold NSW Security Licence.
• First Aid and CPR Certification required.
• Experience in security leadership roles (Supervisor/Team Leader/Senior Officer).
• Retail or shopping-centre security experience preferred but not essential.

Responsibilities

• Lead, mentor and support a team of 15–20 Security Officers.
• Manage daily security operations and site coverage.
• Monitor Control Room, CCTV and alarm systems.
• Build and maintain client and centre management relationships.
• Respond to incidents and coordinate emergency responses.
• Compile reports and ensure SOP compliance.
• Conduct site patrols and identify risks.
• Assist with recruitment, onboarding and coaching.

Skills

Team leadership

Communication

Conflict resolution

Reliability & punctuality

Education

NSW Security Licence

Tools

First Aid/CPR

Job description

Millennium Services Group is seeking an experienced Security Supervisor for a busy retail centre in Central Coast, NSW. You will lead a team, build strong client relationships and ensure the site operates safely and efficiently every day.

Role focuses on day-to-day site management, mentoring staff, and maintaining a welcoming customer environment. The position requires a NSW Security Licence and First Aid/CPR, with a competitive remuneration including a sign-on bonus.