Retail Security Supervisor

millennium; Willoughby City Council; On-site; AUD 105,000 - 115,000; Full time

Job summary

Millennium Services Group is seeking a Security Supervisor for a retail site in Chatswood, NSW. You will lead a team of Security Officers, oversee CCTV and control room operations, and manage client relationships on site.

The ideal candidate holds a valid Security Licence, has 2-3 years of supervisory experience, and brings First Aid/CPR certification with a strong focus on safety and communication. Australian working rights and a valid Driver's Licence are required.

Qualifications

• Valid Security Licence is a must.
• Basic First Aid and CPR certification is required.
• 2-3 years' Supervisor experience in a similar setting.
• Previous experience in a retail environment is highly regarded.
• Reliable transportation is preferred.
• Excellent oral and written communication, negotiation and conflict resolution skills.
• Ability to follow instructions and work independently.
• Strong attention to detail and client relationship management.
• Holds a valid Driver's Licence and full Australian working rights.

Responsibilities

• Lead and manage a team of Security Officers on site.
• Oversee the control room and CCTV operations.
• Maintain client relationships and report to regional management.
• Assess and mitigate on-site risks and respond to alarms.
• Coordinate with stakeholders and ensure safety protocols are followed.
• Train new staff and maintain SOP compliance.

Skills

Security Licence

First Aid

CPR

Supervisor experience

Retail environment

Driver's License

Australian working rights

Job description

The Company

Millennium Services Group is one of Australia's leading providers of Cleaning, Security and Facilities management services and has been providing exceptional outcomes since our inception in 2003.

We offer employees the latest technology, state of the art equipment and people solutions to create excellent working environments, working conditions and continual training and development to progress careers in our company.

We pride ourselves on the long-standing partnerships we have with clients, employees and our suppliers, that enables us to make places and spaces better for people every day.

The Role

Millennium is currently seeking a highly motivatedSecurity Supervisor to manage one of our Retail and Shopping Centre sites in Chatswood, NSW.

The role requires an experienced individual with excellent knowledge in site security, building management systems and fire control systems, and the application of standard operating procedures.

This is an exciting opportunity to lead a team and grow your career in the Security Industry.

ROSTER: Monday to Wednesday, Saturday to Sunday: 0730-1800

Location: Chatswood, NSW

Level 5 Award rate + penalty rates, plus the highest Supervisor Allowance for 21+

Annual Salary 105-115k

Duties & Responsibilities include:

• Manage and lead a team of Security Officers/Personnel
• Overseeing the site-based control room and CCTV system
• Manage the client relationship on site and report up to regional manager
• Assess and mitigate risks on site
• Respond to calls for assistance and respond to alarm events
• Implement effective strategies for engaging with persons of interest
• Communicate effectively with all persons whilst on duty
• Use communication systems including portable two-way radios
• Provide advice, directions and display a willingness to assist all persons whilst on duty
• Promote and maintain workplace health and safety
• Input data on site/client systems, as required by site SOPs
• Recruit and train new employees

Key Selection Criteria:

• Valid Security Licence is a must
• Basic First Aid and CPR certification is required
• 2-3 years' Supervisor experience under your belt!
• Previous experience in a retail environment (highly regarded)
• Reliable transportation (preferred).
• Excellent oral and written communication, negotiation and conflict resolution skills.
• The ability to follow instructions and work independently
• Strong attention to detail
• Ability to manage client relationships and stakeholders on site
• A proven track record of reliability and punctuality
• Driver's License
• Full Australian Working Rights

Why Join Millennium?

• Supportive team environment
• Opportunities for growth and development
• Commitment to safety and employee wellbeing
• Be part of a company that values its people and community