Retail Security Supervisor — Lead Team & Client Relations

Millennium Hi-Tech Group; Sydney; Hybrid; AUD 88.000 - 108.000; Vollzeit

Benefits dieser Stelle

Sign-on bonus

Discretionary performance bonus

Competitive earnings

Zusammenfassung

Millennium Services Group is seeking an experienced Security Supervisor to lead our team at one of Sydney's busiest retail centres in Eastgardens, NSW. The role focuses on directing a team, maintaining safety, and building strong client relationships to ensure efficient daily operations.

You will manage site activities, monitor control room and CCTV, and coordinate incident responses while delivering excellent customer service and safety standards. NSW licence and First Aid/CPR are required.

Qualifikationen

• Current NSW Security Licence (essential).
• First Aid and CPR Certificate.
• Experience as Security Supervisor, Team Leader or Senior Security Officer.

Aufgaben

• Lead and mentor a team of 16 Security Officers.
• Manage daily security operations and site coverage.
• Monitor CCTV, control room, and alarm systems.
• Build and maintain strong client and centre management relationships.
• Respond to incidents and coordinate emergency responses.
• Prepare reports and ensure SOP compliance.
• Conduct site patrols and identify risks.
• Assist with recruitment, onboarding and coaching of new staff.
• Promote a positive safety culture and high standard of customer service.

Kenntnisse

Leadership

Team management

Communication

Punctuality

Customer service

Jobbeschreibung

Millennium Services Group is seeking an experienced Security Supervisor to lead our team at one of Sydney's busiest retail centres in Eastgardens, NSW. The role focuses on directing a team, maintaining safety, and building strong client relationships to ensure efficient daily operations.

You will manage site activities, monitor control room and CCTV, and coordinate incident responses while delivering excellent customer service and safety standards. NSW licence and First Aid/CPR are required.