Retail Security Supervisor — Lead 15–20 Officers

Millennium Hi-Tech Group; Central Coast; Hybrid; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Sign-on bonus

Competitive salary + superannuation

Job summary

Millennium Services Group is seeking an experienced Security Supervisor to lead a team at a high-traffic retail centre in Erina, Central Coast, NSW. You will oversee day-to-day operations, ensure safety and a welcoming environment for customers and staff, and manage incident responses.

We offer a generous sign-on bonus, total remuneration of $100,000 plus superannuation, and opportunities for career progression within a nationwide services group.

Qualifications

• NSW Security Licence is essential.
• First Aid and CPR certificates are required.
• Strong communication and conflict resolution skills expected.
• Experience building client and stakeholder relationships is valued.

Responsibilities

• Lead, mentor and support a team of 15–20 Security Officers.
• Manage daily security operations and site coverage.
• Monitor Control Room, CCTV and alarm systems.
• Build relationships with client and centre management.
• Respond to incidents and coordinate emergency responses.
• Manage reports and site documentation per SOPs.
• Conduct site patrols and identify risks.
• Assist with recruitment, onboarding and coaching.
• Promote safety culture and high customer service standards.

Skills

NSW Security Licence

First Aid & CPR

Communication skills

Conflict resolution

Client relationships

Reports & documentation

Rostering coordination

Compliance knowledge

Reliability & punctuality

Tools

CCTV systems

Job description

Millennium Services Group is seeking an experienced Security Supervisor to lead a team at a high-traffic retail centre in Erina, Central Coast, NSW. You will oversee day-to-day operations, ensure safety and a welcoming environment for customers and staff, and manage incident responses.

We offer a generous sign-on bonus, total remuneration of $100,000 plus superannuation, and opportunities for career progression within a nationwide services group.