Seasonal Lifeguard & Customer Service Officer — Flexible Hours

East Gippsland Shire Council; Orbost; On-site; AUD 47,000 - 66,000; Part time

Job summary

East Gippsland Shire Council is seeking a Lifeguard and Customer Service Officer for the Orbost Outdoor Pool. This casual seasonal role involves supervising pool patrons and delivering high-quality reception and telephone service, supporting daily customer service operations.

The 2026/27 season runs 1 November 2026 to 15 March 2027. On-site, with varied hours across mornings, days, evenings and weekends, it requires an Employee Working with Children Check, First Aid/CPR and a current Lifeguard

Qualifications

• Employee Working with Children Check
• First Aid and CPR
• Current Pool Lifeguard certificate

Responsibilities

• Deliver friendly, helpful customer service and handle conflicts with patrons in a calm and respectful way.
• Maintain a neat and professional appearance while on duty.
• Understanding and use of point-of-sale systems with knowledge of club membership processes.
• Work well as part of a team, follow policies and procedures and support a positive workplace environment.

Skills

Customer service

Communication

Tools

Point-of-sale systems

Membership processes

Job description

East Gippsland Shire Council is seeking a Lifeguard and Customer Service Officer for the Orbost Outdoor Pool. This casual seasonal role involves supervising pool patrons and delivering high-quality reception and telephone service, supporting daily customer service operations.

The 2026/27 season runs 1 November 2026 to 15 March 2027. On-site, with varied hours across mornings, days, evenings and weekends, it requires an Employee Working with Children Check, First Aid/CPR and a current Lifeguard