Lifeguard & Customer Service Officer | Flexible Hours

Shire of East Gippsland; Bairnsdale; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Discounted membership to recreationfac

Flexible hours

Training and professional development

Job summary

East Gippsland Shire Council is seeking a Lifeguard and Customer Service Officer for the Bairnsdale Aquatic and Recreation Centre (BARC). This casual role involves supervising patrons, handling reception duties and phone inquiries, and participating in daily customer service activities across flexible hours.

Applicants must hold a Pool Lifeguard certificate, First Aid and CPR, and a Working with Children Check (18+).

Qualifications

• Employee Working with Children Check (n/a if under 18)
• First Aid and CPR
• Current Pool Lifeguard certificate
• Applicants must be at least 16 years old and legally able to work in Australia; junior rates apply to staff under 18

Responsibilities

• Supervise pool patrons to ensure a safe and enjoyable environment
• Provide high level reception and telephone service
• Support day-to-day customer service operations
• Maintain a neat and professional appearance on duty

Skills

Customer service

Conflict resolution

POS systems

Teamwork

Education

Working with Children Check

First Aid and CPR

Pool Lifeguard certificate

Tools

POS systems

Job description

East Gippsland Shire Council is seeking a Lifeguard and Customer Service Officer for the Bairnsdale Aquatic and Recreation Centre (BARC). This casual role involves supervising patrons, handling reception duties and phone inquiries, and participating in daily customer service activities across flexible hours.

Applicants must hold a Pool Lifeguard certificate, First Aid and CPR, and a Working with Children Check (18+).