SDR Team Lead

The Missing Link; North Sydney Council; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

The Missing Link in Australia is seeking a Sales Development Team Lead to drive pipeline growth and mentor a talented SDR team. You will blend hands-on activity with coaching and strategy to deliver quality meetings and strong pipeline outcomes.

Lead outbound campaigns across cold calling, email, and social selling, partner with Sales Executives on target accounts, and implement playbooks to scale the SDR function in a fast-growing security and technology environment.

Qualifications

• 5+ years in sales development or lead generation.
• Proven leadership or mentoring experience, ready to step into a Team Lead role.
• Strong outbound sales and lead generation knowledge.
• Experience with CRM platforms (e.g., HubSpot) and tracking metrics.
• Excellent communication and stakeholder engagement skills.
• Results-driven with a history of meeting or exceeding targets.

Responsibilities

• Lead, coach, and develop a team of SDRs to achieve and exceed targets.
• Drive outbound campaigns across cold calling, email, and social selling.
• Ensure delivery of qualified meetings and strong pipeline outcomes.
• Partner with Sales Executives on target accounts and strategy.
• Monitor and improve team performance using activity, pipeline, and conversion metrics.
• Implement playbooks and best practices to scale the SDR function.
• Stay hands-on to support outreach and messaging as needed.

Skills

Leadership

SDR/BDR experience

Outbound sales

Coaching

Communication

Target-driven

Tools

HubSpot

Job description

Are you a high-performing SDR ready to step into leadership or an experienced Team Lead passionate about building winning outbound teams? We are on the hunt for a Sales Development Team Lead to drive pipeline growth, mentor a talented SDR team, and play a key role in shaping our growth strategy.

This is more than just a leadership role, you will be responsible for building a high-performing SDR function that fuels our sales engine. You will combine hands-on expertise with coaching and strategy, ensuring your team consistently generates quality pipeline and delivers real impact to the business.

About Us

At The Missing Link, we don’t just keep up with the pace of technology - we set it. With 28+ years of innovation, a team of 200+ specialists, and the backing of global powerhouse Infosys, we have become one of Australia’s most awarded IT providers.

We help businesses move faster with cutting-edge Cyber Security, IT & Cloud, and AI & Automation solutions. And we are growing - fast. If you want to work where ambition meets opportunity, you have found your place.

What you'll be doing

• Lead, coach, and develop a team of SDRs to consistently achieve and exceed targets
• Drive high-performing outbound campaigns across cold calling, email, and social selling
• Ensure delivery of qualified meetings and strong pipeline outcomes
• Partner closely with Sales Executives to align on target accounts and opportunity strategy
• Monitor, analyse, and improve team performance across activity, pipeline and conversion metrics
• Implement best practices, processes and playbooks to scale the SDR function
• Stay hands-on where needed by supporting outreach, messaging and objection handling

Requirements

• 5+ years in sales development or lead generation, ideally in B2B tech or IT
• Proven experience in an SDR, BDR or sales role, ideally within tech or cybersecurity
• Previous leadership or mentoring experience (or ready to step up into a Team Lead role)
• Strong understanding of outbound sales, lead generation and qualification frameworks
• Experience working with CRM platforms (e.g. HubSpot) and tracking performance metrics
• Excellent communication, coaching and stakeholder engagement skills
• A results-driven mindset with a track record of hitting or exceeding targets

What’s in it for you

• Opportunity to build and shape a high-performing SDR team
• Clear pathway to more senior leadership roles
• Work closely with Sales and Marketing leaders on strategy and growth
• Dynamic, high-growth environment in cybersecurity and technology

If you are passionate about developing people, driving pipeline and making a real commercial impact, we would love to hear from you.

We are serious about culture - and it’s not just lip service. Here’s what you can expect:

• Support to grow - structured onboarding, mentoring, and career development
• Flexibility - hybrid working and the tools to do your best work anywhere
• A respected name - we’ve got the creds, the awards, and the backing of Infosys
• A place where you’re seen - we celebrate wins, recognise effort, and value diverse perspectives
• Events, training, team days - because connection fuels success
• Real earning potential - great commission structure

Ready to Make Your Mark?

If you are ready to step into a role where your work opens doors for our clients and for your own career.

We are THE MISSING LINK between where you are and where you want to be.