Scientific Equipment Sales Territory Manager – Analytical Instruments

Elementar Australia Pty Ltd; City of Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

Elementar Australia Pty Ltd is seeking a Melbourne-based Scientific Equipment Sales Territory Manager with experience in selling analytical instruments. You will promote, sell and support the Elementar product range, visiting customers, delivering demonstrations, and providing training.

You will travel up to 50% of the time across Victoria, South Australia and Tasmania, build new business, manage CRM interactions, prepare technical documentation and quotations, and present at events to grow

Qualifications

• Bachelor's degree in chemistry or a similar scientific field is required.
• Experience with analytical instrumentation, preferably with Elemental Analysers.
• Customer-facing sales experience is advantageous.
• Strong technical writing and communication skills.

Responsibilities

• Achieve agreed revenue and margin targets within the Victoria, SA and Tasmania territories.
• Manage the full sales process from identification to order follow-up.
• Identify new business opportunities via prospecting and market analysis.
• Analyse CRM accounts and carry out sales activities to acquire new customers.
• Visit customers to present equipment features and applicability to samples.
• Provide application support pre- and post-sale, including troubleshooting and training.
• Create and deliver technical sales presentations on site or via Teams.
• Prepare technical documentation to support customers and the Service team.

Skills

Customer facing sales

Technical writing

Verbal communication

Analytical thinking

Education

Bachelor's degree in chemistry or related field

Tools

Elemental Analysers

Job description

Scientific Equipment Sales Territory Manager – Analytical Instruments

Elementar Australia Pty Ltd – Melbourne VIC

Elementar Australia Pty Ltd is recruiting a Melbourne-based Sales Territory Manager with experience in selling analytical equipment. In this role, you will promote, sell and support the Elementar product range. You will act as a customer-facing sales partner, helping customers understand how Elementar instruments can support their laboratory applications. You will identify and visit new and existing customers, deliver product demonstrations, support customer training, attend trade shows and conferences, and promote Elementar Australia as a leading supplier of elemental analysers and related service support.

Key responsibilities

• Achieve agreed revenue and margin targets within the Victoria, South Australian and Tasmanian territories.
• Manage the full sales process, including customer identification, needs analysis, quotation, order management and follow-up to support customer satisfaction.
• Identify new business opportunities via active prospecting, market analysis and emerging application trends.
• Analyse the CRM customer accounts in your designated territory and carry out the sales activities required to acquire new customers, including cold calling and other reasonable sales-related activities.
• Maintain accurate, up-to-date customer interactions within our CRM system.
• Visit new and existing customers to provide a clear overview of equipment features and functionality, including how the equipment can be applied to the customer's specific samples.
• Provide application support to customers pre- and post-sale, including troubleshooting, method adaptation and in-person small group user training.
• Create and deliver application and technical sales presentations, either on site, in person or via Microsoft Teams.
• Prepare technical documentation, including sample preparation guidance, test reports, user guides and application notes, to support customers and the Service team with instrumentation needs.
• Travel as required to deliver sales presentations, provide application support, present quotations and follow up on opportunities through to close.

About you

• Bachelor's degree in chemistry or a similar scientific field is required.
• Experience with analytical instrumentation, preferably with Elemental Analysers.
• Customer-focused mindset, with previous experience in a customer-facing sales role considered an advantage.
• Strong technical writing and verbal communication skills, including experience preparing technical documentation, quotations and product presentations.
• Excellent attention to detail, analytical thinking and ability to manage multiple projects simultaneously.
• Proficiency in troubleshooting and independently solving technical problems in a lab setting.
• Willingness to learn, with enthusiasm for solving complex problems.
• Flexible, adaptable and comfortable shifting priorities.
• Curious and improvement-oriented, always seeking better ways of working.
• Willingness to travel approximately 50%, with a valid driver licence and passport.
• Remote and hybrid working options, depending on role requirements and customer needs.
• A rewarding and exciting position including long-term growth and development potential
• Opportunity to work in an open and dynamic team with flat structures and direct communication channels.

About us

Elementar Australia Pty Ltd is a wholly owned subsidiary of Elementar Analysensysteme GmbH, based in Sydney, Australia. With global headquarters near Frankfurt, Germany, Elementar is a leading manufacturer of analytical instruments for elemental analysis, including carbon, sulfur, nitrogen, oxygen and hydrogen. Our instruments support customers across research, education, industrial quality control, pharmaceuticals, environmental testing, agriculture, food and feed, and petrochemicals.