School ICT Technician - Tech Support (Temp PT)

Queensland Government; Toowoomba Regional; Presencial; AUD 50.000 - 65.000; A tiempo parcial

Descripción de la vacante

Toowoomba State High School is seeking a School Technical Officer to deliver customer-focused ICT support for staff, students and support staff, ensuring the school's ICT environment operates reliably.

The role covers maintenance, troubleshooting and management of school technologies including the Innovation Centre and the Years 10-12 laptop programme, helping teaching and learning through practical, secure IT solutions.

Formación

• Proven ability to troubleshoot hardware/software in a school ICT environment.
• Ability to support staff and students with ICT tools and devices.
• Strong communication and customer service focus with a proactive approach.

Responsabilidades

• Provide advice and assistance to maximise ICT operations.
• Support staff with electronic equipment per policy and standards.
• Assist in in-service training on ICT tools for teaching and learning.

Conocimientos

Server hardware & config

PC desktop & laptop support

iPad support

AV troubleshooting

Communication

Analytical/problem-solving

Customer-focused service

Remote support tools

Herramientas

Remote desktop tools

Network security basics

Descripción del empleo

Toowoomba State High School is seeking a School Technical Officer to deliver customer-focused ICT support for staff, students and support staff, ensuring the school's ICT environment operates reliably.

The role covers maintenance, troubleshooting and management of school technologies including the Innovation Centre and the Years 10-12 laptop programme, helping teaching and learning through practical, secure IT solutions.