School ICT Support Technician | Learning Tech Champion

Queensland Government; Gold Coast City; On-site; AUD 65,000 - 90,000; Full time

Job summary

Upper Coomera State College is seeking two ICT professionals to join our team in 2027, delivering reliable ICT services for students and staff across Prep to Year 12. You will troubleshoot, maintain, and improve school technology in a busy educational environment.

We value technically skilled, customer-focused individuals who enjoy problem solving, collaboration and high-quality support, with a clear commitment to inclusive recruitment and staff development within our college community.

Qualifications

• Experience in ICT support within educational settings.
• Strong communication and problem-solving skills.
• Ability to provide instruction and training to staff.
• Experience with network security and protocols.

Responsibilities

• Advise on ICT operations and lifecycle management for the college.
• Provide technical guidance and support for equipment per policy and standards.
• Deliver in-service training to staff on ICT tools.
• Support staff and students to resolve issues with computing facilities.
• Perform preventative maintenance and repairs on ICT assets.
• Maintain records of ICT infrastructure and services used by the college.
• Communicate with Regional and Central Support on technical matters.

Skills

Server hardware

Networking peripherals

PC/Laptop support

iPad support

Printer support

Remote support

Communication

Analytical thinking

Tools

Remote support tools

Job description

Upper Coomera State College is seeking two ICT professionals to join our team in 2027, delivering reliable ICT services for students and staff across Prep to Year 12. You will troubleshoot, maintain, and improve school technology in a busy educational environment.

We value technically skilled, customer-focused individuals who enjoy problem solving, collaboration and high-quality support, with a clear commitment to inclusive recruitment and staff development within our college community.