School ICT Technician & Tech Support

Queensland Department of Education; Toowoomba Regional; In loco; AUD 52.000 - 63.000; Part-time

Descrizione del lavoro

Toowoomba State High School, operated by the Queensland Department of Education, is seeking a School Technical Officer to deliver customer-focused ICT support to staff and students, ensuring reliable access to teaching technologies across the school, including the Innovation Centre and the Years 10-12 laptop programme.

The role is a temporary part-time appointment (0.60 FTE), 43.5 hours per fortnight until 09 April 2027.

Competenze

• Technical knowledge of server hardware and configuration, and networking peripherals.
• High or good level understanding of PC desktop and laptop systems, Apple iPads and printer support.
• Audio/visual problem solving and support.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Strong client focus with face-to-face support with teachers, students and staff.
• Experience using remote support tools to support servers and workstations remotely, within the school environment.
• Ability to research, identify and apply creative solutions to problems.
• Sound working knowledge of network security and security protocols.

Mansioni

• Provide advice and assistance on maximising the potential of ICT operations within the school, including acquisition, installation, operation, maintenance, repair and replacement.
• Support the school community with technical advice, instruction and assistance with electronic equipment, in accordance with departmental, school and manufacturer's policy, guidelines and network standards.
• Assist in the provision of in-service training to staff, on the effective application of ICT tools to successfully achieve and deliver educational services to students.

Descrizione del lavoro

Toowoomba State High School, operated by the Queensland Department of Education, is seeking a School Technical Officer to deliver customer-focused ICT support to staff and students, ensuring reliable access to teaching technologies across the school, including the Innovation Centre and the Years 10-12 laptop programme.

The role is a temporary part-time appointment (0.60 FTE), 43.5 hours per fortnight until 09 April 2027.