School ICT Technician: Support & Innovation Centre

Queensland Government; Toowoomba Regional; Presencial; AUD 36.000 - 48.000; A tiempo parcial

Descripción de la vacante

Toowoomba State High School is seeking a School Technical Officer to provide customer-focused technical support to staff, students and support staff, ensuring the effective operation of the school's ICT environment.

The role focuses on maintenance, troubleshooting and management of school technologies, including the Innovation Centre and the Years 10-12 laptop programme, with a 0.60 FTE temporary appointment through 2027. Strong communication and problem-solving skills are essential.

Formación

• Technical knowledge of server hardware and configuration, and networking peripherals.
• Strong PC desktop and laptop skills, and iPad support.
• Audio/visual problem solving and support.
• Excellent communication and interpersonal skills.
• Strong client focus with face-to-face support in a school environment.
• Experience using remote support tools to support servers and workstations remotely.
• Research, identify and apply creative solutions to problems.
• Sound working knowledge of network security and security protocols.

Responsabilidades

• Provide advice and assistance on maximising ICT operations within the school, including acquisition, installation, operation, maintenance, repair and replacement.
• Support staff and students with technical advice and assistance in accordance with departmental, school and manufacturers’ policy, guidelines and network standards.
• Assist in the provision of in-service training to staff on the effective application of ICT tools to deliver educational services to students.

Conocimientos

Server hardware & configuration

Networking peripherals

Desktop & laptop support

iPad support

Printer support

AV problem solving

Communication & interpersonal

Remote support tools

Creative problem solving

Network security & protocols

Herramientas

Remote support tools

Descripción del empleo

Toowoomba State High School is seeking a School Technical Officer to provide customer-focused technical support to staff, students and support staff, ensuring the effective operation of the school's ICT environment.

The role focuses on maintenance, troubleshooting and management of school technologies, including the Innovation Centre and the Years 10-12 laptop programme, with a 0.60 FTE temporary appointment through 2027. Strong communication and problem-solving skills are essential.