School ICT Support Specialist – Learning Tech Champion

Colonial Group; Adelaide; On-site; AUD 65,000 - 90,000; Full time

Job summary

Cardijn College is seeking a proactive ICT Support Officer to join our ICT team. You will troubleshoot issues, maintain ICT systems, and support software/hardware deployments across campuses, enabling teaching and learning.

The role involves high autonomy, strong customer service, and a commitment to safeguarding students. Previous ICT support experience and a Certificate IV in IT are required, with WWCC/RRHAN-EC or willingness to obtain.

Qualifications

• Certificate IV in Information Technology (or equivalent) and/or ICT support experience.
• Current WWCC or ability to obtain WWCC.
• RRHAN-EC certification or willingness to obtain.
• Commitment to Catholic ethos and Cardijn College values.
• Experience providing ICT support to staff and students.

Responsibilities

• Provide timely ICT support for hardware, software and network-related issues.
• Respond to helpdesk requests and communicate effectively with users.
• Install, configure and maintain ICT equipment and applications.
• Assist with network monitoring and routine troubleshooting.
• Support staff and students in effective use of technology.
• Maintain accurate records and ICT documentation.
• Contribute to ICT procedures and continuous improvement initiatives.
• Occasional out-of-hours maintenance and support activities.

Skills

ICT Support

Customer Service

Troubleshooting

Communication

Teamwork

Education

Certificate IV in Information Technology

Tools

Helpdesk software

Job description

Cardijn College is seeking a proactive ICT Support Officer to join our ICT team. You will troubleshoot issues, maintain ICT systems, and support software/hardware deployments across campuses, enabling teaching and learning.

The role involves high autonomy, strong customer service, and a commitment to safeguarding students. Previous ICT support experience and a Certificate IV in IT are required, with WWCC/RRHAN-EC or willingness to obtain.