Scheduling Officer

Thedistrictnurses; Tasmania; Hybrid; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Fitness Passport Program

Not-for-Profit Salary Packaging

Job summary

The District Nurses is seeking a proactive Scheduling Officer to join our Administration & Scheduling team in Australia. You will match skilled staff to clients, manage allocations, and handle referrals with care and accuracy.

We value calm, organized individuals who communicate clearly and maintain confidentiality. This full-time role offers the chance to contribute to a community-focused, not-for-profit organisation and grow with us.

Qualifications

• Must be full-time and reliable.
• Able to stay calm in time-sensitive situations.
• Excellent organisational and time-management abilities.
• Clear, confident communication with a friendly, professional manner.
• Proficient with scheduling systems and Microsoft Office.
• Respectful handling of confidential information.

Responsibilities

• Efficiently match skilled staff to clients for individual care plans.
• Ensure staff allocation aligns with availability, contracted hours and regulations.
• Promptly respond to new referrals and requests.
• Maintain accurate data entry into the client management system.
• Promote a positive organisational image with exemplary customer service.
• Collaborate with the team for an efficient Scheduling service and address inquiries.

Skills

Strong organisational skills

Clear communication

Customer service

Attention to detail

Tools

Scheduling software

Microsoft Office

Job description

Job Category: Administration & Scheduling

We're looking for a proactive and organised individual who thrives in a busy, people focused environment. You do not need to come from a specific background, if you're passionate about coordination, problem-solving, and delivering great service, we'd love to hear from you.

If you are detail- orientated, adaptable and enjoy bringing order to a fast-paced environment, this could be the perfect role for you

Job Description

As a Scheduling Officer you will:

• Efficiently match skilled staff to clients for individual care plans
• Ensure staff allocation aligns with availability, contracted hours, and regulations
• Promptly respond to new referrals and requests
• Maintain accurate data entry into the client management system
• Promote a positive organisational image with exemplary customer service
• Exercise sensitivity and confidentiality in stakeholder support, prioritising client dignity
• Collaborate with the team for an efficient Scheduling service, addressing inquiries and client requests
• Manage planned leave and relief staff for scheduled and unscheduled absences
• Effectively communicate schedule changes to various internal parties

Desired Skills and Experience

What we are looking for

• Full-time availabilityand a reliable approach to work
• The ability to stay calm and focused on time-sensitive situations
• Strong organisational and time-management skills
• Clear and confident communication, with a friendly and professional manner
• Comfortable using technology, including scheduling systems and Microsoft Office
• A respectful approach to handling confidentail and sensitive information
• Someone who works well independently, but also values teamwork and collaboration

Why Join TDN?

TDN is a values-led organisation, committed to empowering people and supporting vibrant, connected communities. As part of our team, you’ll enjoy:

• A supportive and purpose driven workplace.
• Opportunities for growth.
• The chance to make a meaningful impact every day.
• Not for Profit Tax Benefits of Salary Packaging
• Access our Fitness Passport Program for discounted gym and pool membership.

For more information: Visit www.thedistrictnurses.org.au/careers to access the detailedselection criteria and position description

Questions?

Contact Sarah Vaszocz, Scheduling Manageron[phone]or email [e-mail]

We reserve the right to commence recruitment proceedings immediately and may close the advert early at our discretion.