Scheduling Officer

Nurse Next Door; Newcastle City Council; On-site; AUD 34,000 - 48,000; Part time

Job summary

Nurse Next Door Newcastle is seeking a part-time Scheduling Coordinator to unite our care staff with clients through thoughtful, dependable scheduling.

You will manage complex daily and weekly schedules, respond quickly to changes, and maintain accurate records while communicating clearly with clients, caregivers, and management. This role is ideal for someone who thrives in a fast-paced, compassionate team environment.

Qualifications

• Experience coordinating complex schedules with empathy and timeliness.
• Strong organizational and communication skills.
• Ability to handle changes and emergencies calmly.

Responsibilities

• Manage and coordinate complex daily and weekly schedules for clients and caregivers.
• Proactively address scheduling changes, call-outs, and emergencies with speed and empathy.
• Ensure all scheduling meets client needs, staff availability, and compliance requirements.
• Maintain accurate and up-to-date records within our scheduling system.
• Act as a key communicator between clients, caregivers, and management.

Skills

Scheduling

Communication

Logistics

Job description

Our Staff are at the heart of what we do so if you are a kind, caring individual who is passionate about Making Lives Better, Nurse Next Door has the perfect opportunity for you!

Nurse Next Door Newcastle is looking for a passionate and dedicated Part-time Scheduling Officer to join our compassionate team!

If you thrive on logistics, connecting people, and seeing the direct impact of your work, this is the role for you.

Why you will love joining the Nurse Next Door Newcastle Team!

As a Scheduling super star, you are the heart of our care delivery. You will be responsible for creating the perfect bond between our dedicated care staff and our wonderful clients, ensuring timely and meaningful support.

The Ultimate Puzzle: You'll love the challenge of balancing complex schedules, geographic constraints, and personal preferences to create consistent, high-quality care pairings.

Build Real Connections: You will interact daily with a large range of staff and clients, building trust and maintaining strong relationships that foster excellent service.

A Truly Great Place to Work: Nurse Next Door is a Certified Great Place to Work! We truly value our team members and offer a supportive, nurturing environment.

Autonomy and Support: Enjoy working independently and autonomously while knowing you have a connected team ready to support you every step of the way.

At Nurse Next Door Newcastle, our purpose is to Make Lives Better and we do this through our 4 core values

WOW Customer Experience

Find a Better Way

Passionate About Making a Difference

We truly believe you will thrive under our core values when working with Nurse Next Door.

Our Staff are at the heart of what we do so if you are a kind, caring individual who is passionate about Making Lives Better, Nurse Next Door has the perfect opportunity for you!

Nurse Next Door Newcastle is looking for a passionate and dedicated Part-time Scheduling Officer to join our compassionate team!

If you thrive on logistics, connecting people, and seeing the direct impact of your work, this is the role for you.

Why you will love joining the Nurse Next Door Newcastle Team!

• The Ultimate Puzzle: You'll love the challenge of balancing complex schedules, geographic constraints, and personal preferences to create consistent, high-quality care pairings.

• Build Real Connections: You will interact daily with a large range of staff and clients, building trust and maintaining strong relationships that foster excellent service.

• A Truly Great Place to Work: Nurse Next Door is a Certified Great Place to Work! We truly value our team members and offer a supportive, nurturing environment.

• Autonomy and Support: Enjoy working independently and autonomously while knowing you have a connected team ready to support you every step of the way.

At Nurse Next Door Newcastle, our purpose is to Make Lives Better and we do this through our 4 core values

• Admire People (including you)

• WOW Customer Experience

• Find a Better Way

• Passionate About Making a Difference

We truly believe you will thrive under our core values when working with Nurse Next Door.

Your Role and Responsibilities:

• Manage and coordinate the complex daily and weekly care schedules for clients and caregivers.

• Proactively address scheduling changes, call-outs, and emergencies with speed and empathy.

• Ensure all scheduling meets client needs, staff availability, and compliance requirements.

• Maintain accurate and up-to-date records within our scheduling system.

• Act as a key communicator between clients, caregivers, and management.

The Details:

• Position: Part -Time Scheduling Coordinator

• Location: Nurse Next Door Newcastle Office

• Hours: Part-time hours, including a rotating roster covering afternoons and holiday coverage Specific shift times will be discussed during the interview.

• Wednesdays and Thursday
  Ready to Solve the Puzzle and Make a Difference?