Scheduler Administration

Nurse Next Door; Richmond; On-site; AUD 65,000 - 90,000; Full time

Job summary

Nurse Next Door in Australia is seeking a Scheduler to manage high-volume scheduling, recruitment, and admin support. You will match caregivers to clients, onboard new team members, and ensure smooth daily operations across calls, emails, and scheduling.

The role focuses on delivering premium home care services with a strong emphasis on customer experience and compliance, requiring local residency and checks such as WWCC and NDIS Worker Screening.

Qualifications

• Experience in high-volume scheduling in a fast-paced environment.
• Proficient with Google Workspace (Docs, Sheets, Drive, Calendar).
• Strong written and verbal communication.
• Friendly demeanour with customer service focus.
• Local resident with ability to obtain WWCC and NDIS Worker Screening Check.

Responsibilities

• Match caregivers to clients to deliver premium care.
• Recruit and onboard care team members to support growth.
• Guide staff onboarding, compliance checks, and end-of-employment procedures.
• Collaborate with admin to keep systems aligned, handling calls, emails, and scheduling tasks.

Skills

High-volume scheduling

Recruitment

Tech & Admin Savvy

People skills

Time management

Google Workspace

Job description

Ready to Hustle with Heart? Join Nurse Next Door!

Are you a master multitasker with a passion for helping people live their best lives? We’re looking for a vibrant, high-energy Scheduler to join our team full-time (38 hrs/week) and help us change the face of home care!

If you love fast-paced days, bringing good vibes to work, and empowering older Australians and people living with a disability to stay independent in their own homes, this is your sign to apply!

We don’t just deliver care—we make lives better on our clients’ own terms so they can keep living life to the fullest! At Nurse Next Door, you’ll be part of a dynamic, supportive team driven by four core values:

WOW Customer Experience

Find a Better Way

Passionate About Making a Difference

What You’ll Be Doing:

Working hand-in-hand with our Managing Directors, RN Leadership, and Care Services team, you’ll be the operational heartbeat of our organisation! Your day will include:

Mastering the Schedule: Matching the right caregivers to our clients to deliver premium, seamless care.

Recruiting Top Talent: Helping us discover and onboard passionate care team members to support our growth.

Team Support: Guiding staff onboarding, compliance checks, and end-of-employment procedures.

Smooth Operations: Collaborating with admin to keep systems aligned with our mission and brand, while seamlessly tackling calls, emails, and scheduling tasks.

What You Bring to the Team

Experience: Proven background in high-volume scheduling and recruitment in a fast-paced environment.

Tech & Admin Savvy: Tech-literate (especially with Google Suite: Docs, Sheets, Drive, Calendar) with outstanding written and verbal communication skills.

People Person: A friendly demeanour, fantastic customer service skills, and an eagerness to learn.

Organised Multitasker: Top-tier time management skills and an eye for detail.

Local & Ready: Must reside locally and possess (or be willing to obtain) a Working with Children Check and an NDIS Worker Screening Check.

Type: Full-time (38 hours/week)

Hours: Flexible options between 9:00 AM – 5:00 PM or 10:00 AM – 6:00 PM (to be discussed)

Ready to bring your energy, heart, and hustle to a team that truly makes a difference?