Scheduling & Dispatch Coordinator - Drive Field Team Wins

O'Brien Glass Industries Limited; City of Melbourne; On-site; AUD 60,000 - 80,000; Full time

Job summary

O'Brien Electrical & Plumbing Rowville is expanding and seeking motivated individuals to join our Victoria-wide team. If you excel in customer service and keeping daily operations on track, you will be the go-to person to keep customers informed and schedules running smoothly.

You’ll coordinate daily job schedules for installation crews, liaise with customers to lock in bookings and timeframes, and ensure job management systems stay current—while quickly relaying changes to field teams and

Qualifications

• Experience in scheduling, dispatch or trade coordination (highly regarded).
• Sharp organisational skills and an eye for detail.
• Confident on the phone, comfortable when priorities shift fast.
• Handy with scheduling / job management software (or quick to pick it up).
• Calm under pressure, sorts problems instead of sitting on them.

Responsibilities

• Plan and coordinate daily job schedules for installation crews.
• Liaise with customers to lock in bookings, timeframes and site access.
• Keep scheduling and job management systems up to date.
• Get schedule changes to field teams fast, before they hit the road.
• Coordinate with suppliers so materials are on-site when needed.

Skills

Scheduling

Dispatch

Trade coordination

Organisational skills

Phone communication

Problem solving

Tools

Scheduling software

Job description

O'Brien Electrical & Plumbing Rowville is expanding and seeking motivated individuals to join our Victoria-wide team. If you excel in customer service and keeping daily operations on track, you will be the go-to person to keep customers informed and schedules running smoothly.

You’ll coordinate daily job schedules for installation crews, liaise with customers to lock in bookings and timeframes, and ensure job management systems stay current—while quickly relaying changes to field teams and