Scheduling Coordinator

Unidex Healthcare; Gold Coast City; On-site; AUD 60,000 - 75,000; Full time

Job summary

Unidex Healthcare is seeking an experienced Rostering Coordinator to join the Surfers Paradise office in Queensland. The role focuses on rostering and scheduling care teams, onboarding staff, and ensuring regulatory compliance to support high-quality participant care.

You will liaise with participants and care teams, arrange staff replacements, perform data entry into our CRM, and contribute to a participant-centred, compliant workplace within a growing organisation.

Qualifications

• Prior experience as a Scheduling/Recruitment Consultant or within HR/Healthcare.
• Appropriate phone manner.
• Rostering experience.

Responsibilities

• Rostering and Scheduling management of care teams, specific to each participant (Supports Workers, ENs and RNs).
• Arranging shift replacements & training of care teams.
• Onboarding of new staff.
• Data Entry into our CRM system.
• Liaising with both participants and care teams.
• Ensure the compliance of all workers and other organisational governance is upheld.

Skills

Scheduling experience

Phone manner

Rostering

Job description

Unidex Healthcare are a privately owned recruitment company established in 2001 and operate across Australia, with our main offices in Victoria, New South Wales, South Australia, Northern Territory and Queensland.

Unidex Healthcare as a business unit delivers supports to the healthcare and disability industry, primarily attendant care and nursing services. We have invested a lot into our framework and registrations to ensure not only are we successful, but we also deliver high-quality outcomes aligned to an industry leading quality management system. Our quality management system is aligned to ACIA (industry leading framework) and we are ACIS provisionally certified, which provide us the foundation to deliver complex supports.

The Role:

Our participant base mainly consists of high complex care participants who predominantly have spinal and brain injuries requiring the support of Support Workers, Enrolled Nurses and Registered Nurses.

We are currently looking for an experienced Rostering Coordinator to join our internal team in our office located in Surfers Paradise, QLD. We're a young business with a strong foundation, and believe in a participant centric approach.

This role will be on a permanent full-time basis for an immediate start. This role can also offer career advancement opportunities and professional development opportunities.

Key Responsibilities:

• Rostering and Scheduling management of care teams, specific to each participant (Supports Workers, EN's and RN's)
• Arranging shift replacements & training of care teams
• Onboarding of new staff
• Data Entry into our CRM system
• Liaising with both participants and care teams
• Ensure the compliance of all workers and other organisational governance is upheld

Skills & Experiences:

• Prior experience as a Scheduling/Recruitment Consultant or within the HR/Healthcare Industry
• Appropriate phone manner
• Rostering experience

Please note: two current references are required