Scheduler

Downer; Melbourne; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Training and development

Employee Assistance Program

Perks@Downer

Safety focus

Job summary

Downer Group, in partnership with Homes Victoria, is seeking a Scheduler to plan, coordinate and optimise work orders across planned and responsive maintenance activities. You will contribute to efficient scheduling and reliable service delivery for Homes Victoria and the communities we serve.

We value tertiary qualifications and hands-on experience in work scheduling, data management and stakeholder coordination, with a keen eye for detail and the ability to manage competing priorities in a

Qualifications

• Tertiary qualification in Business, Facilities Management, Asset & Maintenance Management, or equivalent.
• Experience in work scheduling, service coordination or dispatch in facilities management or asset maintenance.
• Working knowledge of work order management systems and data extraction.
• Ability to manage competing priorities and schedule works in a dynamic environment.
• High attention to detail and strong organisational skills.

Responsibilities

• Schedule planned, responsive and urgent maintenance works in accordance with priorities and capacity.
• Prioritise and coordinate urgent and reactive work orders with timely allocation and escalation.
• Coordinate scheduling with suppliers and subcontractors to support service delivery outcomes.
• Maintain scheduling data in the work order system (Axion) ensuring data integrity.
• Provide scheduling data and insights to support performance monitoring.

Skills

Scheduling experience

Prioritisation

Organisational skills

Attention to detail

Stakeholder coordination

Education

Tertiary qualification in Business/Facilities Management/Asset & Maintenance Management

Tools

Axion

Work order management systems

Job description

Downer is proud to partner with Homes Victoria to deliver property maintenance services that support safe, well‑maintained social housing and stronger communities across Victoria. Together, we help ensure critical and infrastructure services are at their best when communities need them most.

We have an opportunity for a Scheduler to join our Homes Victoria team. In this role, you will plan, coordinate and optimise work orders across planned and responsive maintenance activities. Your work will contribute directly to efficient scheduling and reliable service delivery for Homes Victoria and the communities we serve.

What You’ll Do

This role offers a broad scope, with key responsibilities including:

• Schedule planned, responsive and urgent maintenance works in accordance with contractual priorities, service levels and operational capacity.
• Prioritise and coordinate urgent and reactive work orders, ensuring timely allocation and escalation where required.
• Coordinate scheduling activities with suppliers and subcontractors (SDPs) to support efficient service delivery outcomes.
• Maintain accurate scheduling and work order data within the work order management system (Axion), ensuring data integrity and audit readiness.
• Support operations and contract teams by providing scheduling data and insights that contribute to service level performance monitoring and abatement mitigation.

What You’ll Bring

• Tertiary qualification in Business, Facilities Management, Asset & Maintenance Management, or a related discipline, or equivalent practical experience.
• Experience in work scheduling, service coordination or dispatch functions within facilities management, asset maintenance or property services environments.
• Working knowledge of work order management systems with the ability to navigate, update and extract scheduling data.
• Ability to manage competing priorities and schedule works effectively in a dynamic environment.
• High attention to detail and strong organisational skills.

More than anything, you will bring sound judgement, a collaborative approach and a commitment to delivering efficient scheduling and reliable service delivery for our customer and the communities we serve.

Why Downer?

At Downer, the work you do matters. We deliver and support essential services and infrastructure that people and communities rely on every day. When you join us, you will be supported to grow, contribute to something meaningful and shape a future that works for you.

Support you can count on

Safety comes first. You will be part of a team that looks out for each other, with practical support and benefits to help you thrive at work and outside it.

• Training and development to build your capability and support your career.
• Employee Assistance Program providing professional support for you and your family when you need it most.
• Perks@Downer, including healthcare discounts and savings across a range of everyday purchases.
• A strong focus on safety, wellbeing, inclusion and working together as one team.

Be part of something big

Across government, health, education, defence, social housing and essential facilities, our people help deliver services that matter to millions. Your skills and experience will help keep essential services running and communities thriving.

Shape your future

Whether you want to deepen your expertise, move into leadership or take on a new challenge, you will have access to opportunities across teams, projects and locations to shape a career that works for you.