Area Manager

Downer; Melbourne; On-site; AUD 140,000 - 200,000; Full time

Benefits offered by this job

Training & Development

Employee Assistance Program

Perks@Downer

Safety & Wellbeing Focus

Job summary

Downer Group in Victoria partners with Homes Victoria to deliver property maintenance services ensuring safe, well-maintained social housing and stronger communities. We are seeking an Area Manager to lead divisional service delivery, residential building compliance, KPI outcomes and operational risk management.

You will oversee governance, monthly work schedules, and Works Management System visibility to provide client oversight.

Qualifications

• Senior operational leadership experience within facilities management, property maintenance or asset-based service environments.
• Strong understanding of residential building compliance and Victorian regulatory environment.
• Contractor management and quality assurance knowledge.

Responsibilities

• Lead and coordinate delivery across all operational workstreams within the division, ensuring services meet contractual KPIs, quality standards and service levels.
• Provide leadership and oversight of residential building compliance, ensuring maintenance and upgrade works are undertaken in accordance with applicable legislation, building standards and regulatory requirements.
• Manage divisional performance risk by identifying emerging issues early, directing corrective actions and ensuring evidence supports abatement responses.
• Ensure divisional execution of governance requirements, including compliance with contract processes, reporting expectations and audit-ready evidence standards.
• Oversee divisional planned maintenance governance, including approval of Monthly Work Schedules and accurate Works Management System visibility for client oversight.

Skills

Leadership

Contractor management

Residential compliance

Quality assurance

Education

Tertiary qualification in Facilities Management, Building/Construction Management, Engineering, Asset & Maintenance Management, Business Administration or related discipline

Job description

Downer is proud to partner with Homes Victoria to deliver property maintenance services that support safe, well-maintained social housing and stronger communities across Victoria. Together, we help ensure critical infrastructure services are at their best when communities need them most.

We have an opportunity for an Area Manager to join our Homes Victoria team. In this role, you will lead divisional service delivery, residential building compliance, KPI outcomes and operational risk management. Your work will contribute directly to safe, compliant and consistent performance across the division for Homes Victoria and the communities we serve.

What You’ll Do

This role offers a broad scope, with key responsibilities including:

• Lead and coordinate delivery across all operational workstreams within the division, ensuring services meet contractual KPIs, quality standards and service levels.
• Provide leadership and oversight of residential building compliance, ensuring maintenance and upgrade works are undertaken in accordance with applicable legislation, building standards and regulatory requirements.
• Manage divisional performance risk by identifying emerging issues early, directing corrective actions and ensuring evidence supports abatement responses.
• Ensure divisional execution of governance requirements, including compliance with contract processes, reporting expectations and audit-ready evidence standards.
• Oversee divisional planned maintenance governance, including approval of Monthly Work Schedules and accurate Works Management System visibility for client oversight.

What You’ll Bring

• Tertiary qualification in Facilities Management, Building / Construction Management, Engineering, Asset & Maintenance Management, Business Administration or a related discipline, or equivalent practical experience. Current driver's licence and Victorian Domestic Builder (Unlimited) registration are mandatory.
• Current Victorian Domestic Builder (Unlimited) registration is essential with a strong understanding of residential building compliance, contractor management, quality assurance and the Victorian regulatory environment.
• Senior operational leadership experience within facilities management, property maintenance or asset-based service environments across a region or division.
• Strong understanding of residential building compliance, building legislation, contractor management and quality assurance within the Victorian regulatory environment.

More than anything, you will bring sound judgement, a collaborative approach and a commitment to delivering safe, compliant and consistent performance across the division for our customer and the communities we serve.

Why Downer?

At Downer, the work you do matters. We deliver and support essential services and infrastructure that people and communities rely on every day. When you join us, you will be supported to grow, contribute to something meaningful and shape a future that works for you.

Support you can count on

Safety comes first. You will be part of a team that looks out for each other, with practical support and benefits to help you thrive at work and outside it.

• Training and development to build your capability and support your career.
  
• Employee Assistance Program providing professional support for you and your family when you need it most.
  
• Perks@Downer, including healthcare discounts and savings across a range of everyday purchases.
  
• A strong focus on safety, wellbeing, inclusion and working together as one team.

Be part of something big

Across government, health, education, defence, social housing and essential facilities, our people help deliver services that matter to millions. Your skills and experience will help keep essential services running and communities thriving.

Shape your future

Whether you want to deepen your expertise, move into leadership or take on a new challenge, you will have access to opportunities across teams, projects and locations to shape a career that works for you.