Sales Team Member - Tkd

Blackwoods; Canberra; On-site; AUD 30,000 - 36,000; Full time

Benefits offered by this job

Team member discount card for major US

One Pass subscription

Wesfarmers partner discounts

Training and career development

Team events and recognition

Employee Assistance Program

Refer-A-Friend program

Job summary

Blackwoods in Fyshwick, Canberra, is seeking a Sales Team Member to support tradespeople, industry professionals and DIY enthusiasts with customer service, sales and merchandising. You’ll handle stock, assist with product selection and demonstrations, and help maintain store standards on a rotating roster including weekends.

The role suits candidates from retail, customer service, trade or apprenticeship backgrounds who enjoy a hands-on environment and a team-focused culture.

Qualifications

• Experience in retail or customer-facing environments.
• Proven ability to meet sales targets and KPIs.
• Strong communication and a can-do attitude.
• Comfortable using computers and digital systems; quick to learn new tech.

Responsibilities

• Drive personal sales and contribute to store targets and KPIs.
• Assist customers with product selection and demonstrations.
• Process transactions accurately and follow sales procedures.
• Receive, unpack, replenish and merchandise stock across the store.
• Support visual merchandising and promotional displays.
• Maintain store presentation, safety and operations standards.
• Assist with stocktakes, inventory control and loss prevention using handheld devices.
• Prepare, pack and process goods for repair or customer collection.
• Operate store equipment and digital systems safely.

Skills

Customer service

Sales targets

Communication

Teamwork

Adaptability

Tools

POS systems

Inventory systems

Handheld devices

Job description

As a Sales Team Member become part of a high-energy team supporting tradespeople, industry professionals, and DIY enthusiasts. Based in Fyshwick, you'll be a true all-rounder, combining customer service, sales, merchandising, stock replenishment and store operations to deliver an exceptional customer experience every day.

This is an ideal opportunity for candidates from retail, customer service, trade, hardware or apprenticeship backgrounds who enjoy a hands‑on environment and thrive in a team‑focused culture.

This role operates on a rotating roster, with weekend work required as part of the schedule.

What you'll be doing

• Drive personal sales performance and contribute to achieving store sales targets and KPIs.
• Assist customers with product selection, advice and product demonstrations.
• Process customer transactions accurately and follow established sales procedures using store systems and technology.
• Receive, unpack, replenish and merchandise stock throughout the store.
• Support visual merchandising and promotional displays.
• Maintain store presentation, safety and operational standards.
• Assist with stocktakes, inventory control and loss prevention activities using handheld devices and inventory systems.
• Prepare, pack and process goods for repair, replacement or customer collection.
• Operate store equipment, digital systems and technology safely and effectively.

We're looking for someone who

• Experience in retail sales, customer service or a customer‑facing environment.
• Proven ability to achieve sales targets and KPIs.
• Strong communication skills and a positive, can‑do attitude.
• Comfortable using computers and digital systems, with the ability to learn new technology and processes.
• Demonstrated foundation‑level computer literacy, including navigating systems, entering information accurately and using common workplace software.
• Ability to work autonomously and as part of a team.
• Trade, hardware, power tool or industrial product knowledge highly regarded.
• Apprentices or tradies looking to transition into retail sales are encouraged to apply.

What's In It For You

• Exclusive Perks: Team Member discount card for Kmart, Bunnings, Target & Officeworks, FREE One Pass subscription & Wesfarmers discounted offers from over 400 retail partners
• Continuous training and career development opportunities
• Team events, celebrations, award recognition and prizes
• Employee Assistance Program: wellbeing support for you and your immediate family - covering counselling, coaching, financial advice, legal guidance, nutritional services, & more!
• Refer-A-Friend program