Sales Support Specialist – Quotes & Proposals

Data#3; Canberra; On-site; AUD 65,000 - 90,000; Full time

Job summary

Data#3 in Canberra is expanding its Infrastructure Sales team and seeking a Customer Support Representative to assist Account Managers and drive customer outcomes. This is a fast-paced, collaborative role with a strong emphasis on administration, accuracy and teamwork.

You will engage with sales, logistics and customers across the full sales process, handling quotations, pricing updates, queries, and order administration to support successful outcomes.

Qualifications

• Some exposure to sales or sales support.
• Understanding of basic sales concepts such as margins, cost vs sell price and logistics impacts.
• Strong administration skills with excellent attention to detail.
• Clear and professional written and verbal communication skills.
• Comfortable using systems and Microsoft Office tools, particularly Excel and Word.
• Reliable with a consistent work ethic and ability to manage competing priorities.
• Enjoy working in-office and contributing to a collaborative team environment.

Responsibilities

• Provide day-to-day support to a busy sales team to help progress opportunities and deliver on customer needs
• Prepare accurate and timely quotations and assist with sales proposals and tender submissions
• Respond to internal and external customer queries, ensuring a high level of service and professionalism
• Maintain customer pricing, sales portals and key sales administration systems
• Support forecasting updates, account planning and order placement activities
• Liaise with logistics and internal teams to manage stock allocation, backorders and fulfilment queries
• Produce reports and assist with general sales and customer administration as required

Skills

Sales support exposure

Attention to detail

Communication skills

Excel

Tools

Excel

Word

Job description

Data#3 in Canberra is expanding its Infrastructure Sales team and seeking a Customer Support Representative to assist Account Managers and drive customer outcomes. This is a fast-paced, collaborative role with a strong emphasis on administration, accuracy and teamwork.

You will engage with sales, logistics and customers across the full sales process, handling quotations, pricing updates, queries, and order administration to support successful outcomes.