Sales Support Consultant

XPERIENCE; City of Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

A dynamic consulting firm in Melbourne seeks a Sales Support Consultant to bolster Account Managers and retail customers. This role involves providing sales and administrative support, accurately processing customer orders, and maintaining product information. The ideal candidate should possess experience in sales support, strong attention to detail, and effective communication skills. This hands-on position offers variety and requires a pro-active, team-first attitude. Join a collaborative environment that values problem-solving.

Qualifications

• Previous experience in sales support or customer service is preferred.
• Strong attention to detail is essential.
• Ability to manage competing priorities effectively.
• Comfortable using Microsoft Office, especially Excel, and ERP/CRM systems.
• Proactive, team-first attitude with a “jump in and help” mindset.

Responsibilities

• Provide sales and admin support to Account Managers and clients.
• Process customer orders accurately and efficiently.
• Maintain product and pricing information in internal systems.
• Maintaining product and pricing information in internal systems
• Responding to customer enquiries and building positive working relationships

Skills

Sales support

Customer service

Attention to detail

Communication skills

Time management

Microsoft Office

Team mindset

Tools

Microsoft Office

ERP systems

CRM systems

Job description

Job Title

Sales Support Consultant

Location

North Melbourne, Victoria, Australia

Contract Dates

Max Term contract: 2 February – 27 March

Opportunity

You’ll be supporting Account Managers and retail customers by ensuring orders, data and communication are handled accurately and efficiently. It’s hands‑on, collaborative, and perfect for someone who enjoys variety and problem‑solving.

Responsibilities

• Providing sales and admin support to Account Managers and key retail clients
• Processing customer orders with accuracy and attention to detail
• Liaising with internal teams to resolve queries and meet delivery timelines
• Maintaining product and pricing information in internal systems
• Responding to customer enquiries and building positive working relationships

Qualifications

• Previous experience in sales support, customer service or account coordination (B2B highly regarded)
• Strong attention to detail and ability to manage competing priorities
• Confident communication and relationship‑building skills
• Comfortable using Microsoft Office (especially Excel) and ERP/CRM systems
• A proactive, team‑first attitude with a “jump in and help” mindset