Sales Support Coordinator - Weekend Availability

Travel and Leisure Australia Pty Ltd; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Job summary

Travel + Leisure Co. is seeking a Sales Administration Coordinator to support the corporate upgrades function and assist sales staff with daily duties. Weekend and holiday availability is required as the role supports a busy guest-facing site.

You will handle data entry, reporting, and general administration, while representing the team professionally and maintaining inventory accuracy. This role emphasizes customer service and teamwork in a dynamic hospitality environment.

Qualifications

• High energy and self-motivation.
• Strong customer service values and focus.
• Excellent communication skills, both written and verbal.
• Ability to work independently as well in a team environment.
• Proficient in Microsoft Applications and knowledge of CRM systems.
• Must be available to work across weekends (operational hours of the preview centre inclusive of Saturdays and Sundays).
• Must be available to work public holidays and school holidays.

Responsibilities

• Interact with guests in a polite and friendly manner, answering queries and attending to their needs
• Complete core tasks such as but not limited to data entry, reporting and ad hoc administration duties as delegated by the Sales Administration Manager
• Display leadership values by ensuring the smooth and efficient running of the sales site
• Be the face and heart of our business through your interactions
• Ensure premium inventory levels are properly maintained and audited, and review weekly inventory reports
• Be the voice of our team through your communications with both internal and external stakeholders
• Be a key contact for the dynamic Sales Team by ensuring the accurate recording of information in relation to guest flow, booking numbers and team details
• Be focused and balance these tasks with administration duties both reoccurring and adhoc such as data entry, reporting and ad-hoc administrative duties.
• Ensure compliance with cash handling and transactions

Skills

Energy

Customer service

Communication skills

Independent work

Microsoft apps

CRM systems

Weekend availability

Public holidays

Tools

Microsoft Applications

CRM systems

Job description

Travel + Leisure Co. is seeking a Sales Administration Coordinator to support the corporate upgrades function and assist sales staff with daily duties. Weekend and holiday availability is required as the role supports a busy guest-facing site.

You will handle data entry, reporting, and general administration, while representing the team professionally and maintaining inventory accuracy. This role emphasizes customer service and teamwork in a dynamic hospitality environment.