Remote Sales & Order Support Administrator

Programmed GO; Melbourne; Hybrid; AUD 55,000 - 75,000; Full time

Job summary

Programmed GO is seeking an experienced Sales Administrator to support the internal sales team in Melbourne, Australia. The role combines sales administration, customer service, order processing and general office duties, with potential remote work after training.

You will handle quotations, stock checks, freight costs, account setup, and coordination of shipments across Australia, NZ and export markets, ensuring accurate and timely order processing.

Qualifications

• Prior experience in sales administration, customer service or order processing.
• Strong administration, data entry and organisational skills.
• Excellent communication skills and a professional telephone manner.
• Good attention to detail and a commitment to accuracy.
• Ability to prioritise tasks and manage competing deadlines.

Responsibilities

• Sales Administration and Customer Service to support the internal sales team and Business Development Managers.
• Prepare quotations and respond to enquiries regarding product information and pricing.
• Check stock availability and provide freight cost information.
• Set up new customer accounts and process credit applications.
• Coordinate stock transfers and shipping across Australia, New Zealand and export markets.
• Prepare packing specifications and export documentation as required.
• Process customer orders, cash sales and payments; manage backorders and invoicing.
• Liaise with the warehouse to confirm orders, freight and dispatch details.

Skills

Sales administration

Customer service

Order processing

Data entry

Freight coordination

Export documentation

Invoicing

Inventory systems

Administrative tasks

Tools

Inventory systems

Job description

Programmed GO is seeking an experienced Sales Administrator to support the internal sales team in Melbourne, Australia. The role combines sales administration, customer service, order processing and general office duties, with potential remote work after training.

You will handle quotations, stock checks, freight costs, account setup, and coordination of shipments across Australia, NZ and export markets, ensuring accurate and timely order processing.