Sales & Admin Coordinator — B2B/D2C Support

seek.com.au; Willoughby; Sur place; AUD 70 000 - 90 000; Plein temps

Résumé du poste

Perdays, an Australian health supplements company, is looking for a Sales Support & Administration Coordinator to provide integrated sales, customer, and office support across B2B and D2C channels. You will handle customer inquiries, process orders and invoices, manage CRM data, and communicate product updates to B2B customers.

In this role you will maintain customer records, assist with stock monitoring across B2B, D2C and 3PL, and coordinate office tasks to ensure smooth day-to-day operations.

Qualifications

• 2–4 years' experience in sales support or administration.
• Strong admin and organisational skills with high attention to detail.
• Experience processing orders and managing customer accounts.
• CRM experience with data accuracy; Oracle CRM preferred.
• Excellent written and verbal communication; able to engage B2B and D2C customers.
• Proactive approach with the ability to work autonomously.

Responsabilités

• Provide day-to-day administrative and operational support for B2B customers.
• Process and coordinate purchase orders and invoices.
• Communicate approved product updates to B2B customers.
• Manage the brand's customer service inbox for D2C inquiries.
• Handle order, delivery, return and refund inquiries.
• Maintain and update CRM and customer records across B2B and D2C.
• Monitor stock levels across B2B, D2C and 3PL and report low-stock risks.
• Coordinate office maintenance, repairs and supplies.

Connaissances

Attention to detail

Communication skills

Organisational skills

Autonomous work

Outils

Oracle CRM

Microsoft Excel

PowerPoint

Description du poste

Perdays, an Australian health supplements company, is looking for a Sales Support & Administration Coordinator to provide integrated sales, customer, and office support across B2B and D2C channels. You will handle customer inquiries, process orders and invoices, manage CRM data, and communicate product updates to B2B customers.

In this role you will maintain customer records, assist with stock monitoring across B2B, D2C and 3PL, and coordinate office tasks to ensure smooth day-to-day operations.