HVAC Sales Support & Operations Coordinator

1350 Carrier Australia Pty Ltd; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Full-time role

Ongoing training and development

Inclusive work environment

Job summary

Carrier Australia Residential & Light Commercial is seeking a dedicated Sales Support Coordinator to deliver high-quality administrative and operational support to the RLC sales team in Melbourne. You will handle customer enquiries, quotations and order coordination, ensuring accurate pricing, product details and timely delivery.

Ideal candidates will have experience in sales support or customer service, familiarity with CRM/order management, and strong Excel/Outlook/Word skills.

Qualifications

• Experience in sales support, sales coordination, internal sales or customer service.
• Proficiency with CRM systems, order management and Microsoft Office.
• Strong written and verbal communication with a customer-focused approach.

Responsibilities

• Provide high-quality administrative and operational support to the RLC sales team.
• Coordinate customer enquiries, opportunities, pricing requests and quotations.
• Maintain CRM records, sales pipelines and order tracking with accuracy.
• Liaise with sales, logistics, finance and technical teams to ensure smooth order processing.
• Support sales reporting and continuous improvement of internal processes.

Skills

CRM proficiency

Customer service

Sales coordination

Tools

Microsoft Excel

Outlook

Word

SAP

Job description

Carrier Australia Residential & Light Commercial is seeking a dedicated Sales Support Coordinator to deliver high-quality administrative and operational support to the RLC sales team in Melbourne. You will handle customer enquiries, quotations and order coordination, ensuring accurate pricing, product details and timely delivery.

Ideal candidates will have experience in sales support or customer service, familiarity with CRM/order management, and strong Excel/Outlook/Word skills.