Sales & Supply Chain Support Administrator

Australian Optimal Recruitment; Sydney; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Parking on Site

Job summary

Australian Optimal Recruitment in Sydney is seeking an organized Sales & Supply Chain Support Administrator to join a dynamic team. The role involves coordinating new line submissions, retailer portal management, account administration and cross-functional collaboration across sales, supply chain and customer service.

The role reports to the Sales Manager and works with Marketing, Warehouse, Customer Service and Key Retail Accounts to drive growth, maintain relationships and ensure smooth

Qualifications

• Experience in Sales Support or Account Coordination.
• Ability to manage multiple projects and deadlines.
• Excellent data accuracy and attention to detail.
• Strong communication and relationship-building skills.
• Independent worker who collaborates across departments.
• Proficiency with Microsoft Office and Outlook.

Responsibilities

• Manage new line submissions, product updates and retailer portal administration across major retail and pharmacy accounts.
• Coordinate product information, compliance documentation, packaging specifications and promotional submissions.
• Maintain wholesaler and customer account data, including vendor maintenance and product databases.
• Act as the key liaison between customers, supply planning, logistics and internal stakeholders.
• Monitor stock availability, inventory performance, DIFOT metrics and customer order fulfilment.
• Coordinate product launches, promotional activity, order management and delivery schedules.
• Manage freight, shipment tracking, returns processes and customer communications.
• Support export sales activities, including quotations, order processing, logistics coordination and forecasting.
• Provide account support across Amazon, pharmacy, healthcare and specialty retail channels.
• Prepare sales reports, analyse account performance and maintain accurate customer records.
• Support business projects, merchandising activities and continuous improvement initiatives.
• Build and maintain strong relationships with customers, wholesalers and key internal stakeholders.

Skills

Sales Support

Account Coordination

Customer Service

Supply Chain Administration

Attention to Detail

Multi-Project Management

Negotiation

Data Accuracy

Tools

Microsoft Office

Outlook

MS Excel

Job description

Sales & Supply Chain Support Administrator

Australian Optimal Recruitment – Sydney NSW

Full time, Permanent

2d ago , from Australian Optimal Recruitment

• Permanent full-time role
• Based in Mona Vale
• Parking on Site

Are you a highly organised, detail-oriented professional administrator who enjoys working across sales, supply chain and customer service? We are seeking a proactive Sales & Supply Chain Support Coordination Specialist to join our client's growing team and play a critical role in supporting their sales operations and key customer accounts.

This diverse position reports to the Sales Manager and works closely with the Marketing Team, Warehouse, Customer Service, and Key Retail Accounts to support business growth, maintain customer relationships, and ensure seamless execution of promotional, new line, and supply chain activities.

About the Role

You will be responsible for coordinating new line submissions, promotional activity, retailer portal management, account administration, supply chain communication, reporting, and project support across major retail, pharmacy, wholesale, and export channels.

Key Responsibilities

• Manage new line submissions, product updates and retailer portal administration across major retail and pharmacy accounts.
• Coordinate product information, compliance documentation, packaging specifications and promotional submissions.
• Maintain wholesaler and customer account data, including vendor maintenance and product databases.
• Act as the key liaison between customers, supply planning, logistics and internal stakeholders.
• Monitor stock availability, inventory performance, DIFOT metrics and customer order fulfilment.
• Coordinate product launches, promotional activity, order management and delivery schedules.
• Manage freight, shipment tracking, returns processes and customer communications.
• Support export sales activities, including quotations, order processing, logistics coordination and forecasting.
• Provide account support across Amazon, pharmacy, healthcare and specialty retail channels.
• Prepare sales reports, analyse account performance and maintain accurate customer records.
• Support business projects, merchandising activities and continuous improvement initiatives.
• Build and maintain strong relationships with customers, wholesalers and key internal stakeholders.

What We're Looking For Essential Skills & Experience

• Previous experience in Sales Support, Account Coordination, Customer Service, Supply Chain Administration, or a similar role.
• Strong communication and relationship-building skills.
• Exceptional attention to detail and data accuracy.
• Ability to manage multiple projects and deadlines simultaneously.
• Strong problem-solving and negotiation skills.
• Intermediate to advanced Microsoft Office and Outlook skills.
• Ability to work independently while collaborating effectively across multiple departments.

This is an exciting opportunity to work across major retail, pharmacy and export accounts, gaining further exposure to product launches, supply chain coordination, account management and business improvement initiatives while supporting a growing and successful organisation.